Motorola Solutions Simplifies Mission-Critical Communications Support with New Service

on Tuesday, 21 April 2015. Posted in Two Way Radio Industry News Blog

New “Managed Core” option expands service portfolio to keep ASTRO 25 systems running at peak performance

SCHAUMBURG, Ill. – April 21, 2015 – When choosing new communications technology, public safety and commercial organizations must consider how resource challenges and future technology changes will affect day-to-day management and long-term use. Motorola Solutions’ (NYSE:MSI) new Managed Core service for ASTRO® 25 communications systems help customers manage the servers, software and applications that make up the core of their mission-critical communications. Motorola Solutions employs a team of dedicated professionals with ASTRO 25 network and radio expertise to proactively manage the core at all times to help customers minimize risk and prevent downtime.

“Motorola Solutions has a proven track record of successfully operating some of the largest and most complex mission-critical communications systems in the world,” said Gary Aitkenhead, vice president, Managed Services. “That expertise carries over to the responsibility of guaranteeing system reliability and performance through contracts that meet customers’ objectives.”

The ASTRO 25 core helps control voice and data networking across the entire system and is designed to meet mission-critical demands. A systematic approach is required to successfully manage and optimize performance, which helps customers get the most out of their investments. Motorola Solutions experts utilize an innovative suite of tools and standardized processes to identify and promptly act on potential faults, using analytics to help predict and proactively prevent them from occurring.

At the heart of the Managed Core service is Motorola Solutions’ Managed Services Network Operations Center (NOC) located in Schaumburg, Illinois, and staffed at all times by experienced technologists to help ensure customer networks are consistently operating at peak performance. The services provided by the NOC allow customers to entrust their network operations and management responsibilities to expert specialists and let them focus on their primary mission.