Two Way Radio Industry News Blog

Radio Industry news from around the world.

Motorola Solutions provides critical communications technology for the next public safety challenges in Rio de Janeiro

on Wednesday, 03 August 2016. Posted in Two Way Radio Industry News Blog

More than 16,000 portable, in-vehicle mobile and fixed station radios will be used to address critical communications needs of public safety personnel, Brazilian Army and other first responders safeguarding the millions of visitors and residents.

  • Motorola Solutions Public Safety grade APX™ series (Project 25 standard) radios will be used by Army and TETRA portable and mobile radios will be used by state organizations. Devices provide ease-of-operation in the most demanding situations as well as audio clarity, background noise cancellation, protection against shock and immersion, and advanced encryption, among others
  • Applications in P25 will provide real-time location of officers in the field from the Command and Control Center
  • The Brazilian Army’s communications system includes six mobile repeaters to expand radio coverage and capacity

RIO DE JANEIRO, Aug 1, 2016 – Military forces will be using a variety of mission-critical communications technology from Motorola Solutions (NYSE: MSI) and public safety forces from the State of Rio de Janeiro will be using TETRA Motorola Solutions radios to help ensure the security and safety of millions of residents and visitors.

The ICCC of Rio de Janeiro and the Army Operations Center (COp) will work together, making it possible to gather intelligence to carry out joint actions, such as delegation protection, protest management, incident prevention and routine activities in the region. In addition to radio communications, the COp will have full visibility of the real-time location of the officers in the field at the command center.

Mission-critical communications are essential for public safety agencies, especially at times of high network traffic. Even in situations like natural disasters or major emergencies, Motorola Solutions´ public safety solutions are designed to provide seamless and secure communications not available on commercial systems.

“Having an ultra-rugged radio solution that guarantees communications under any emergency situation, that offers immediate response times, and that has a secure encryption system, is of the utmost importance for the operations of the Security Forces, either in major events or routine operations,” said Edval Novaes, Sub secretary of Command and Control at State Secretariat for Security of Rio de Janeiro.

According to Felipe Drumond Moraes, lieutenant coronel at Brazilian Army, “Thanks to the expansion of the system that was in use in Rio de Janeiro, we will have optimal mission critical communication technology available for our military, GPS location and the capability to work seamlessly with unified groups, which will help speed up and improve incident prevention and response. Moraes added, “We have had excellent experiences during major events in the past where we used this communications technology, and we rely on the ability of the system for the upcoming challenges.”

Motorola Solutions’ radio terminals provide public safety agencies with unified, real-time communications. The APX™ series and the TETRA radios are public safety grade, including features like protection against dust ingress and water submersion, resistance to shock, and some include over the air programming capabilities, GPS tracking, Bluetooth capability to use wireless accessories, clear audio even in extreme noise environments and one-touch emergency button, among others.

“Motorola Solutions understands the importance of a unified, fast and safe response for tactical and routine operations, which must always count on the radio as their most important communications tool. Our solutions and services are present at many of the world’s greatest emergency and public safety challenges, and we are proud to be able to collaborate with the State of Rio de Janeiro as it undertakes similar challenges to protect its citizens and visitors,” said Elton Borgonovo, General Manager of Motorola Solutions Brazil.

Motorola Solutions Demonstrates How LTE-Based Technology Helps to Prevent Incidents in Brazil

on Wednesday, 20 July 2016. Posted in Two Way Radio Industry News Blog

Improved safety and coordination enabled by applications helps identify criminals, find lost children and even prevent crime

SAO PAULO, July 19, 2016 – Using a special vehicle equipped with a mobile long-term evolution (LTE) security solution, Motorola Solutions (NYSE: MSI) created a dedicated network to demonstrate the benefits that applications and high-speed data, along with mission-critical communications, bring to airports, logistics operations and public safety in the Federal District and São Paulo. Key stakeholders attended the demonstrations of LTE technology geared toward critical communications for both public and private organizations to learn about multi-media collaboration with real-time video, mapping, images, facial recognition and response teams, and about interoperability between mobile and fixed-line systems.

By creating an LTE “bubble,” or defined area of coverage, around a special vehicle, it is possible to use applications such as Command Central Streaming, which transmits buffer-less video to the command center and other personnel in real time. The application allows officers in the field and personnel in the command center to benefit from clear streaming video to help in expanding their view of an incident and making the best possible decisions.

Information is put in the hands of officers and on the screens at command centers thanks to the LEX L10 Mission Critical LTE Handheld, and includes other applications such as WAVE™ Work Group Communications, which extends push-to-talk (PTT) communications to broadband networks, connecting individuals in the same team who are using different devices, such a smartphones, computers or radios.

Other applications, like the one that makes it possible to recognize the face of a suspect, were also demonstrated. After identifying a suspect, other applications help to alert unified groups by sharing information through images, videos, and maps, while others allow the respondents to design a strategic plan.

For the private sector, applications can help with tasks like identifying faults in electrical networks, monitoring the location of workers and even sending an automatic alarm to the command center if a single worker is fallen and needs help.

In addition, the Secure Mobile Office application, developed in Brazil, offers multi-media collaboration, notes over maps in real time, text messaging, video, voice and remote databases access, with advanced encryption.

"Smart communications systems are really being used, and Brazil is on the cutting edge of dedicated public safety LTE," said Elton Borgonovo, country manager of Motorola Solutions Brazil. "Together with traditional radio communications, a dedicated LTE network plays an important role both in the public and private sectors by providing a complete and collaborative vision among different devices and systems."

The system presented by Motorola Solutions demonstrates the advances in LTE technology for smart public safety solutions in Brazil. The projects tested in Brazil serve as a model for dedicated communications in other regions, for large events, routine security operations or emergency situations, and show how the public and private sectors’ communication needs can be met in diverse segments of the economy.

This demonstration series was already held in Brasilia and will be held in São Paulo during the month of July.

Motorola Solutions Flashes Newest and Widest Range of Solutions for South African Industries

on Wednesday, 13 July 2016. Posted in Two Way Radio Industry News Blog

Motorola Solutions offers suite of new communications tools for the South African market including radios, software and services

  • Next-generation MOTOTRBO™ radios feature longer battery life, indoor location tracking and integrated WiFi, allowing all radios in a system to be reprogrammed simultaneously without taking them out of users’ hands
  • WAVE™ 3000 connects disparate networks such as radio, cellular and WiFi to seamlessly communicate between any device
  • New MOTOTRBO Capacity Max adds enhanced security and reliability and is scalable from small, single-site systems to large, complex projects that demand higher capacity Products and solutions are offered across the country through Motorola Solutions’ South African skilled partner network

Johannesburg, South Africa – July. 13 2016 - Motorola Solutions, Inc. (NYSE: MSI), a leading provider of innovative mission-critical communication solutions and services, offers South Africa businesses increased productivity with the launch of next-generation communication solutions. New products including next-generation MOTOTRBO radios and interoperability communication solution, WAVE 3000, will be available through Motorola Solutions’ experienced South African partners.

“Our best-in-class products and services offered in the South African market as seen here today, consist of a wide range of solutions. Whether you’re a small boutique hotel or a large industrial plant, we have a communication solution that fits your exact needs.” said Laurent Tribout, director of Sales Channels for Motorola Solutions Africa. “Building upon our 40 years of experience across Africa and upon our trusted partner network, we provide service and support for our high-quality products to ensure customer satisfaction.”

“Aside from offering a wide variety of products, we also keep in mind that businesses often work over different platforms,” said Pieter Pienaar, senior regional sales manager, Motorola Solutions Africa. “With the WAVE Work Group solution, customers are provided a unified experience across radio, mobile and WiFi that keeps teams connected no matter the network.”

Increased Productivity Across Industries

Motorola Solutions’ latest MOTOTRBO digital radios use WiFi connectivity for software updates, saving hundreds of hours of lost productivity. For a group of 350 workers, updating devices can mean 400 lost hours. MOTOTRBO radios update seamlessly without the need to drop off devices, and coupled with 29 hours of battery life, the new line keeps workers in the field or on the job instead of waiting for new software.

Collaboration Made Easy for Commercial Users

Responding to rising demand for flexible two-way radio solutions, Motorola Solutions introduces MOTOTRBO Capacity Max, a scalable solution with significant advantages in capacity, performance and manageability. Capacity Max can be scaled from a single-site system to projects that demand up to 3,000 users per site for voice and data-intensive deployments. It also supports the European Telecommunications Standards Institute (ETSI) Digital Mobile Radio (DMR) standard for multi-vendor interoperability, including the Tier III mode of operation.

Next-generation MOTOTRBO also includes the SLR 8000 series, a high-power repeater that amplifies a signal to help extend coverage for communication networks such as Capacity Max. The SLR 8000 is built on the same platform as the popular SLR 5000 series and allows customers to deploy systems that cover wide geographical areas. The SLR 8000 features a flexible architecture, enabling customers to easily configure the repeater to meet their system deployment needs for extreme reliability.

Simple and Seamless Collaboration Solution

Motorola Solutions also presents South Africa with its WAVE Work Group Communications for enhanced connectivity, interoperability and collaboration. WAVE Work Group Communications is a broadband push-to-talk (PTT) solution that delivers real-time voice and data securely over any network, using any device. From two-way radios to smartphones, laptops to landlines, tablets to rugged handhelds, users can use the devices they already have and the networks they already subscribe to and communicate via PTT with other teams and individuals both inside and outside of their communication system.

Local Expertise Through Qualified Partner Network

In an increasingly competitive market, building a relationship with the right vendor isn't just important, it's everything. PartnerEmpower™ is Motorola Solutions’ global partner reseller program that supports sales and growth of local partners around the world. The program provides partners with extensive support and resources including:

  • Marketing resources and tools
  • Sales resources and tools
  • Comprehensive certification and training courses
  • Technical support

Buying from certified PartnerEmpower resellers guarantees that customers get Motorola Solutions’ best-in-class products to serve them in the moments that matter.

About 1 million to benefit from grant-funded technology and engineering education programs

on Wednesday, 13 July 2016. Posted in Two Way Radio Industry News Blog

Motorola Solutions Foundation provides $2.81 million for Innovation Generation grants

SCHAUMBURG, Ill. – July 12, 2016 – Motorola Solutions Foundation, the charitable arm of Motorola Solutions (NYSE:MSI), announced today that it will grant $2.81 million to organizations to promote science, technology, engineering and math (STEM) education with a focus on women and minorities.

About 1 million students and teachers will receive an average of 120 programming hours from the foundation’s partner non-profit organizations in the upcoming school year. Programs will support students of all backgrounds with an emphasis on special populations underrepresented in STEM fields including girls and minorities.

“The vast majority of recommended programs support hands-on opportunities in engineering and/or technology,” said Matt Blakely, executive director of the Motorola Solutions Foundation. “This year we’ve expanded the number of grants that provide technology education focused on public safety.”

The Innovation Generation grant program, in its ninth year, was awarded through a competitive review process to 83 organizations. All recommended programs currently engage Motorola Solutions employees as volunteers or offer opportunities for future involvement.

Here are just a few examples of the impact the grants can have:

American Indian Science and Engineering Society – AISES (National): AISES will work with two middle and/or high schools serving primarily Native American students to build the capacity of eight educators to incorporate teaching skills related to robotics, and reach up to 100 students with interactive and age-appropriate STEM education activities through robotics programming.

Chicago Youth Centers – CYC (Chicago, Illinois): Through the CYC Maker Lab program students will learn how to code, manipulate vectors, use 3-D printers and more. In addition, students will take networking courses in IT essentials, routing and switching, the Internet of Things, and network security. Certification will be available upon successful completion and demonstration of proficiency in one or more of these courses.

Florida Atlantic University (Boca Raton, Florida): The Women in Engineering/Computer Science program will provide about 400 female students enrolled in engineering and computer science majors with mentorship, networking events and hands-on activities. The goal of this program is to maintain students' interest in engineering and technology by fostering a supportive culture.

The Boys' Club of New York (New York, New York): The Boys’ Club Expanded STEM Program will provide about 100 low-income boys and young men of color in New York with focused, hands-on STEM classes in engineering, robotics and more. In addition, the Science of Smart Cities will teach students about mobile and wireless communications. Specifically, students will learn to send messages over long distances using custom-made radio frequency transmitters and receivers. They then will be tasked to build their own infrared transmitters and receivers.

United Cerebral Palsy (Chicago, Illinois): Life Labs' Innovation Lab is a hackathon-style program that gathers individuals with disabilities in teams to compete for the best innovation that will affect the lives of people with disabilities. The Chicagoland 2016 Innovation Lab will provide 100 college and graduate students an opportunity to learn and apply entrepreneurial methods to create solutions for people with disabilities as well as engage with expert mentors.

Workshops for Warriors (San Diego, California): Workshops for Warriors will provide orientation, course instruction, and hands-on training in computer-aided manufacturing and welding and fabrication to 150 veterans, wounded warriors and transitioning service members. Upon successful completion of the program, participants earn nationally recognized portable and stackable credentials including SolidWorks, Mastercam, the National Institute for Metalworking Skills, Immerse2Learn, and more.

New Digital Technology from Motorola Solutions Enables More Productive Workers in Latin America

on Monday, 11 July 2016. Posted in Two Way Radio Industry News Blog

MOTOTRBO™ digital radios are ideal for workplace communications, incorporating new functionality to meet organizations' current and future needs.

  • Integrated Wi-Fi in each device allows all radios in a system to be reprogrammed simultaneously, without taking them out of users’ hands.
  • Digital radios offer up to 29 hours of battery life, an easy-to-read screen, as well as indoor location-tracking.

July 4, 2016 – In government services, private security, manufacturing, transportation and other industries, downtime equates to increased costs and loss of productivity. Motorola Solutions (NYSE:MSI) is introducing the next generation of MOTOTRBO digital radios, with features like integrated Wi-Fi connectivity that can help save workers hundreds of hours in lost time while delivering highly secure, reliable and cost-efficient professional two-way radio communications.

Whether they are workers in a plant or private security agents on the street, the process of updating users' communication equipment can be time-consuming. For a workforce of 350, for example, this can lead to more than 400 hours of lost time reprogramming radios. Next-generation MOTOTRBO radios feature an integrated Wi-Fi solution that helps reduce the update process to a matter of minutes by eliminating the need for employees in the field, the municipality or the warehouse to physically drop off equipment at the office to receive a software update.

Featuring up to 29 hours of battery life, MOTOTRBO radios allow workers to spend more time focusing on the task at hand. These two-way digital radios make it possible to connect instantly with one or several workers at the same time. They also help with decision making and the coordination of an operation.

Other advantages offered by the next-generation digital radios include clear audio – even in noisy environments – durability, and shock and drop resistance. Also, they have built-in sensors for "man down" alerts, a feature that senses when a worker is in difficulty and automatically calls for help. This can be combined with a new Indoor Location-Tracking feature to direct the Emergency Response Team to the scene of the accident. A robust and diverse application developer program enables MOTOTRBO radios to meet the specific and concrete needs of different industries and operations.

"Next-generation MOTOTRBO radios introduce multiple innovations to enhance productivity, efficiency and worker safety and provide the features and functionality our customers have been requesting," said Carlos Olmedo, product operations manager for North and Latin America at Motorola Solutions. "The ability to do updates via Wi-Fi keeps workers on the job, and features such as better man down alerts and indoor location-tracking are crucial for work in hazardous areas."

Critical Communication Technologies from Motorola Solutions Connect Panama Canal with More Than 20 Security and Emergency Agencies at Canal Expansion Events

on Monday, 11 July 2016. Posted in Two Way Radio Industry News Blog

  • Thousands of people and delegations from 60 nations participated in inaugural events surrounding the expansion of the Panama Canal, a focal point in global transport and logistics.
  • More than 11,000 officers from 20 public agencies used technologies by Motorola Solutions to communicate with each other and maintain order at inaugural events.
  • Motorola Solutions TETRA and ASTRO®25 mission-critical communication systems are being used by agents responsible for monitoring the 80km stretch of the Panama Canal. Both systems, which have different standards for regular operations, were made interoperable thanks to the MOTOBRIDGE solution, which helped to ensure the safety of the thousands of people who participated in the events.

PANAMA – July 1, 2016 – The Panama Canal has been a central link in the global supply chain for more than a century and, as of this year, the expanded waterway will double the amount of cargo it is able to handle, improving the efficiency, reliability and ease of international trade. To celebrate the expansion, the Panama Canal Authority (PCA) hosted public events at the new Atlantic and Pacific locks, which were attended by the authorities and leaders from 60 nations. The mission-critical instant communications traffic involved in managing the canal and the security of the inaugural events was handled by Motorola Solutions systems complying with TETRA and Project 25 (P25) standards. Motorola Solutions (NYSE: MSI) also deployed MOTOBRIDGE, an interoperability solution that enabled communications between the different technologies to guarantee the constant and transparent flow of critical information.

More than 11,500 officers were responsible for security at the inaugural events using a communications system by Motorola Solutions that conforms to the P25 standard. To ensure constant, seamless contact among the communications systems of the PCA and the 20 agencies involved in the effort, a MOTOBRIDGE was deployed. This system is based on Internet Protocol (IP) and creates a communication bridge that allows different teams to work together, regardless of which communication standards they use, allowing the agencies to stay connected to the remote command and control center as well as dispatch facilities.

As a result, different teams were able to communicate quickly and hear each other clearly, with optimum levels of reliability and redundancy that ensured communications in the face of different types of events. Officers received high-quality audio and were able to respond more quickly thanks to applications like emergency alarm notifications set off by certain situations, call prioritization based on the type of event and how critical it is, and other intelligent features of the system.

A Canal that Brings Two Worlds Together

Critical communications are needed to guarantee that canal operations always run smoothly for the hundreds of ships, 10,000 workers and hourly operations at the Panama Canal. The PCA has been using Motorola Solutions' communications technologies for decades, both to coordinate with the pilots of the ships that pass through the canal and to fully manage the 80 km-long canal.

The three most important operations related to the canal include: dredging operations to maintain the waterways navigable and in good condition; controlling the hydrographic basins (dams) to guarantee both, the supply of potable water used for main cities (with more than 1.4 million people living in metropolitan area) and to operate the locks; and overseeing the entrance and exit of ships. In order to perform all these tasks, reliable, high-quality critical communications are essential.

The aquatic fleet, including 4 dredgers, 30 floating towing devices, 80 personal transportation crafts and more than 4,000 employees, uses radios by Motorola Solutions to coordinate their efforts. The TETRA communication devices allow agents to communicate with other devices in the system using voice and data services, like telemetry, text messages and localization.

“The Panama Canal is a focal point in international trade that is expanding and seeing its coordination needs grow as well. These inaugural events marking the canal expansion required the latest coordinated mission-critical communications. We are proud that the technologies by Motorola Solutions are connecting the thousands of workers who need to make decisions in real time to ensure the flow of activities," said Mike Devente, vice president and general manager, Motorola Solutions Latin America.

UK Competition and Markets Authority unconditionally clears Motorola Solutions’ acquisition of Airwave

on Friday, 01 July 2016. Posted in Two Way Radio Industry News Blog

SCHAUMBURG, Ill., U.S. and LONDON – July 1, 2016 – Today the United Kingdom’s Competition and Markets Authority (CMA) has unconditionally cleared Motorola Solutions’ acquisition of Airwave. The announcement by the CMA concludes its investigation.

Motorola Solutions completed its acquisition of Airwave, the largest private operator of a public safety network in the world, on Feb. 19, 2016.

Ohio Sees Future of Broadband-Led First Response

on Wednesday, 29 June 2016. Posted in Two Way Radio Industry News Blog

Broadband Day highlights weeklong exercises with police, fire and emergency medical responders using broadband data applications and equipment to enhance safety

  • Ohio public safety agencies and Motorola Solutions used Ohio’s private broadband network and smart public safety solutions to demonstrate capabilities of new technologies for public safety
  • The exercises showcased how long-term evolution (LTE) devices and applications help first responders be safer and do their jobs more efficiently
  • Broadband Day event serves as a preview of how the future National Public Safety Broadband Network (NPSBN) will positively impact public safety

SCHAUMBURG, Ill. – June 28, 2016 – The future of broadband-led first response took center stage this month through a series of demonstrations where police, fire and emergency medical services personnel used a private broadband network, special-purpose applications and devices to show how public agencies will leverage new technologies to improve safety and operational efficiency through situational awareness and priority services.

Officials from Ohio public safety agencies, the state’s Multi-Agency Radio Communications System (MARCS) and OhioFirst.Net joined Motorola Solutions (NYSE: MSI) to create five real-world, real-time scenarios that showcased the power of broadband data, devices and applications in everyday public safety. The demos previewed the experience agencies can expect from the network overseen by the First Responder Network Authority (FirstNet) as it expands across the country in coming years.

Officials are hosting Broadband Day today to review the pilot project and discuss how the technology presents new opportunities for policing, fire protection and overall emergency response.

Motorola Solutions created the events’ infrastructure and provided applications and devices for the demonstrations as it continues to strengthen its global leadership for long-term evolution (LTE) systems and smart public safety solutions.

“With our deep experience creating LTE solutions and devices that help first responders, Motorola Solutions is the first choice of public safety agencies looking to bring broadband to their users,” said John Zidar, corporate vice president for Motorola Solutions. “These exercises offer ample evidence of the flexibility, versatility and value of these networks and devices, and it has been an honor to put this together for Ohio.”

Motorola Solutions and partner Ericsson provided a fully functional, three-site LTE network in Greene County for the exercises. In addition to priority services and other local control features, the solution allowed users to participate in five operational scenarios that leveraged the existing Ohio MARCS land mobile radio (LMR) network while seamlessly bridging both voice and data across legacy narrowband and broadband networks. The scenarios included:

  • Public safety incident testing continuity of patient records
  • A hunt for a lost person
  • Hazardous material spill response
  • Traffic accident and motorist fleeing scene
  • Emergency situation with a man down

Broadband Day attendees will have a chance to tour the demonstration network facilities and experience a hands-on demonstration of the innovative tools used in the pilot, interact with commercial partners and vendors as well as have access to the technical experts. Agencies will repeat the emergency situation with a man down scenario as well to show the benefits of real-time information sharing.

Broadband Day details:

  • What: Panels, demonstrations and tours of broadband technology infrastructure, devices and scenarios held in Greene County
  • When: Today, 10 a.m. to 2 p.m. EDT
  • Where: Beavercreek Township Fire Department, Station 612195 Dayton Xenia Road, Beavercreek, Ohio.
  • Who: Leaders from FirstNet, OhioFirst.Net, Ohio public safety agencies, MARCS and representatives from Motorola Solutions and other vendors involved.

Learn more about:

  • Broadband Day
  • OhioFirst.Net
  • Ohio MARCS (Multi-Agency Radio Communications System)
  • Ohio’s Department of Public Safety
  • Greene County

 

  • Motorola Solutions Smart Public Safety Solutions
  • Motorola Solutions’ LTE broadband systems
  • Motorola Solutions’ LTE devices
  • FirstNet

 

Motorola Solutions named best place to work in IT

on Friday, 17 June 2016. Posted in Two Way Radio Industry News Blog

Survey by IDG’s Computerworld ranks Motorola Solutions 18th of 50 large organizations

SCHAUMBURG, Ill. – June 14, 2016 – Motorola Solutions (NYSE: MSI) ranks among the top 100 places to work in IT in the U.S., according to IDG’s Computerworld. Motorola Solutions was ranked 18th of 50 large organizations ranked, and it is the company’s first time on the list.

Computerworld’s 2016 Best Places to Work in IT rankings are based on surveys of U.S. companies and IT employees on topics including career development, training and benefits. The trade publication has been ranking top work environments for technology professionals since 1994.

In the past year, Motorola Solutions’ IT department has introduced new cloud-based, mobile systems and processes that have transformed the way its employees interact with colleagues and customers. This, along with a fun and collaborative culture, contributed to the company’s 2016 ranking.

“Increasingly, Motorola Solutions’ portfolio relies on services, software and applications,” said Eduardo Conrado, executive vice president, Strategy & Innovation Office, Motorola Solutions. “Our IT organization plays a critical role in creating these solutions as an early adopter and incubator as well as a ‘talent exporter’ to business teams creating products and services built on digital, mobile, cloud and big data.”

The company’s Schaumburg-based IT employees will relocate to downtown Chicago when Motorola Solutions opens its new corporate headquarters at 500 W. Monroe this summer. To learn more about careers in IT at Motorola Solutions, visit careers.motorolasolutions.com.

Newsweek also recently named Motorola Solutions to its list of Top U.S. Green Companies. The annual rankings examine the world's 500 largest publicly traded companies, ranking them on corporate sustainability and environmental impact. To learn more about Motorola Solutions Corporate Responsibility programs and performance, visit motorolasolutions.com/responsibility.

Wisconsin County Uses Motorola Solutions Software to Easily Map 9-1-1 Caller Location, Saving Precious Seconds in Emergencies

on Friday, 17 June 2016. Posted in Two Way Radio Industry News Blog

Emergency CallWorks CallStation eases Waukesha County move from analog to digital while preparing for next-generation 9-1-1 dispatching

  • Motorola Solutions’ Emergency CallWorks CallStation combines call taking, incident management and mapping systems into a single platform that is next-generation 9-1-1 ready
  • CallStation’s one-touch transfer function allows calls to be re-routed with a single click, saving time and resources
  • Emergency CallWorks training eases analog-to-digital transition by providing online and in-person training

SCHAUMBURG, Ill. – June 9, 2016 – With 79 percent more states and territories adopting a plan for next-generation 9-1-1 (NG9-1-1) since 2014, Waukesha County, Wisconsin, officials realized it was time to upgrade their analog 9-1-1 communications to a proven call-taking solution built for the future. Leaders of the county of 400,000 people just northwest of Milwaukee chose Emergency CallWorks CallStation, a browser-based platform from Motorola Solutions (NYSE:MSI), which combines call taking, incident management and mapping systems into a single platform. CallStation also gets Waukesha County ready for NG9-1-1, which will allow citizens to send more digital information such as texts and pictures through the 9-1-1 network and, eventually, directly to first responders.

As the State of Wisconsin continues toward adoption of a formal NG9-1-1- plan, Waukesha County is already seeing benefits from key features of CallStation such as the interactive map that allows users to quickly determine the caller’s location before answering. As a community with a high volume of commercial transportation and automobile traffic, a significant accident could generate multiple calls from mobile phones and landlines for the same incident. In this instance, CallStation allows dispatchers to prioritize calls and dedicate resources to potentially unrelated 9-1-1 calls. Previously, call takers would have had to answer the call in the order it was received.

“Public safety dispatchers are often the first point of contact when citizens have an emergency, so immediately knowing where the call is coming from can save time and potentially save lives,” said Gary Bell, director, Waukesha County Communications. “CallStation features such as the interactive map allow users to quickly provide details from the 9-1-1 caller to public safety personnel en route to an incident or accident.”

Another time-saving feature of CallStation is the ability for one-touch transfer of calls. In the past when a caller reached Waukesha’s public safety answering point (PSAP) but needed to be transferred to another department or neighboring PSAP, multiple steps were needed depending on the type of call received. In 2015 Waukesha transferred approximately 23,000 of the more than 328,000 calls received by the seven PSAPs. The ability to transfer those callers with a single click saves call takers precious seconds they can allocate to emergency situations.

“Emergency CallWorks CallStation helps police, fire and other first responders better manage critical incidents by allowing more information to flow from the public to emergency personnel,” said Tom Guthrie, vice president, Motorola Solutions Smart Public Safety Solutions. “Waukesha County recognized the advantage of implementing software that supports older analog systems and facilitates a smooth migration to NG9-1-1 without incurring a major expense.”

Waukesha County 9-1-1 staff attended the Emergency CallWorks Online University before implementing the new software to help ease the transition. Classes provided an in-depth discussion and use of CallStation, which enabled call takers, on their schedule, to become familiar with the new system and reduce the time spent with a live trainer from a traditional daylong session to just two hours.

On the Beach or On the Boat, Motorola Solutions Offers Radios that Float

on Friday, 10 June 2016. Posted in Two Way Radio Industry News Blog

TALKABOUT T600 H20 consumer series two-way radios are designed for water sports, active outdoor adventures

  • TALKABOUT T600 H2O series radios are waterproof, withstand submersion up to 1 meter for 30 minutes and float face up, making them easy to spot and retrieve on the water
  • The built-in water-activated flashlight also features a red LED, to make reading at night easier

SCHAUMBURG, Ill. – June 8, 2016 – Just in time for Father’s Day and the busy summer camping season, Motorola Solutions (NYSE:MSI) introduces the TALKABOUT T600 H20 series two-way radios, the perfect gift for active dads and anyone who enjoys spending time on the water and in the great outdoors.

Reliable Communications and Peace-of-Mind on Every Outing – Whether by Land or by Sea

  • Avid outdoor sports enthusiasts or those simply enjoying spending time at the beach will benefit from the T600 series radios’ combination of high-performance two-way communications with a rugged design, ideal for weekend paddling, boating and fishing expeditions.
  • The radios meet Ingress Protection (IP) 67 standards, meaning they withstand submersion of up to 1 meter for 30 minutes. They are also dust tight, so great for taking to the beach.
  • For added convenience and peace-of-mind during nighttime adventures, the built-in flashlight has both white and red light emitting diodes (LEDs). Users can select the white LED setting to light the way during evening activities or emergencies and the red LED to help keep eyes adjusted to the dark, making it easier to read maps or charts at night.

Hands-Free, Emergency Preparedness Features at Your Fingertips

  • Whether camping in the mountains or heading out for a day at the lake, users can be prepared for changing weather conditions with access to seven National Oceanic and Atmospheric Administration (NOAA)/Environment Canada (EC) weather channels and four VHF channels, which receive continuous broadcasts of local and regional weather updates.
  • The radios also come equipped with an emergency alert feature that transmits an alert siren followed by transmission of any spoken or incidental sounds, and allows users to send the signal to other radios and warn of impending danger.
  • Communication is made even simpler with the iVOX hands-free feature that acts like a speakerphone, meaning users don’t have to stop what they’re doing to talk.

Pricing and Availability

The TALKABOUT T600 H2O and T605 H2O are available now. The T600 H2O has a manufacturer’s suggested retail price (MSRP) of $119.99. Packaging includes two radios, two rechargeable battery packs, two whistle belt clips and a wall charger. The T605 has a manufacturer’s suggested retail price (MSRP) of $149.99 and also includes a car charger and carry case.

For a full list of features, videos and additional information on the entire 2016 Motorola TALKABOUT series of radios, please visit http://www.MotorolaSolutions.com/Talkabout.

Smaller Is Smarter for Newest TETRA Radio

on Thursday, 02 June 2016. Posted in Two Way Radio Industry News Blog

Motorola Solutions’ ST7000 small TETRA radio combines high-quality audio and an intuitive, touch screen user interface in a pocket-sized design for business-critical operations

  • The ST7000 small TETRA digital radio targets a fast-growing market that demands high-quality audio in a discreet size
  • It provides customer-facing professionals as well as executives with an easy-to-use device
  • The ST7000 sets a new standard with the ideal combination of form and function featuring loud and clear audio, a simple user interface, flexible connectivity and durability

Amsterdam, The Netherlands – May 31, 2016 – A crowded airport gate. A bustling hotel lobby. A noisy, overcrowded casino. Each scene calls for critical communications between customer-facing staff on reliable, modern radios that are easy-to-use and blend into professional attire. Setting a new standard for style, function and form in a fast-growing market, Motorola Solutions (NYSE: MSI) has introduced the ST7000 small Terrestrial Trunked Radio (TETRA) device to its industry-leading portfolio.

“Our customer-facing staff at the airport expressed their desire for a radio that is smaller and more elegant than the highly rugged and robust radios used by the airport ground staff on the runways,” says Norio Sakai, president and CEO, Nippon Airport Radio Services Co., Ltd. “We brought that need to Motorola Solutions who listened to us and created quickly a radio based on the feedback of our users. We are very satisfied with the end result, which is a small-sized, easy-to-use and fashionable solution that our users are very happy with. It’s a discreet radio with state-of-the-art technology that is simply stylish.”

“Working closely with our customers, we uncovered their need for a communications tool that delivers our industry-leading technology in a design that’s thoroughly modern and exceptionally intuitive and can easily slip into a pocket,” said Steve Young, vice president TETRA devices at Motorola Solutions. “The ST7000 digital radio raises the bar in this business-critical market with an elegant design to create tremendous value for customer-facing professionals, executives or anyone who need a discreet, sleek form factor with radio durability and audio quality.”

The ST7000 small TETRA radio features a semi-integrated antenna so it fits easily in a pocket. Touch-sensitive buttons and integrated Bluetooth® 4.0 wireless technology make the ST7000 a flexible, modern TETRA radio, including these features:

  • A reversible USB C connector for flexible charging and programming
  • A 3.5mm audio connector for maximum accessory compatibility
  • Vibration alerts and haptic feedback for discreet use
  • White organic light-emitting diode (OLED) screen with a touch user interface for easy navigation
  • A weatherproof design with an Ingress Protection (IP) IP54 rating
  • Certified to withstand shock and drops with MIL-STD 810 F/G rating
  • Extended battery life of up to 19 hours
  • Low distortion, loud audio
  • A 1.8W transmission power for uncompromising coverage
  • An open speaker port and automatic gain control for clear audio against the loudest background noise
  • Tactile keys providing simple push-to-talk, volume, talkgroup and power control with an intuitive, touch screen user interface that controls other radio functions

    Available globally end of this year, the ST7000 introduces a new form factor that combines the best of intuitive and discreet design with a traditional radio’s audio quality and dependability. Whether ensuring the highest level of customer service at an airport or just making sure a hotel lobby keeps moving, both professionals and executives will see significant value in this new radio line with features that keep them focused on the task at hand and not on their devices.

Innovating Public Safety Through Mobile Intelligence

on Thursday, 02 June 2016. Posted in Two Way Radio Industry News Blog

Motorola Solutions helps build safer cities with latest smart public safety devices, software applications, infrastructure and virtual reality-enabled command center concept introduced at CCW 2016

  • Motorola Solutions will debut the Si Series video speaker microphone, new ST7000 small TETRA radio among many mission-critical communication solutions
  • WAVETM enables Push-To-Talk (PTT) voice and data services over any network using any device
  • Visit Motorola Solutions at Critical Communications World 2016, booth D9, May 31-June 2

Amsterdam, The Netherlands – May 31, 2016 – Motorola Solutions (NYI: MSI) will debut industry-leading radios, software solutions, enhanced infrastructure and a virtual reality-enabled command center concept at Critical Communications World 2016.

“We have a powerful set of tools to help make cities safer by increasing public safety’s situational awareness and capabilities through mobile intelligence,” said Mark Schmidl, corporate vice president and general manager for Europe, Middle East and Africa for Motorola Solutions. “We offer end-to-end interoperable solutions for broadband voice, data, multimedia and applications that enable public safety agencies can work faster, safer and more effectively.”

Around the world, public safety has begun a transition to an era of mission-critical mobile intelligence that requires smart solutions to capture, analyze and act on an exponentially expanding amount of data. While individual agencies are taking their first steps towards mobile broadband, countries and governments are building their own broadband networks that bring together the right scale and resources to deploy mission-critical mobile intelligence.

Projects such as the UK Home Office´s new Emergency Services Network (ESN), where Motorola Solutions oversees the Lot 2 portion, reflect the enormous potential for broadband networks to gather data and transform it into actionable intelligence. Building a seamless collaborative system that connects people with the right information at the right time is the new paradigm for public safety that Motorola Solutions is bringing to life, including a vision of the command center of tomorrow that leverages virtual reality technologies.

This vision of mission-critical communications will be a highlight of CCW 2016 where Motorola Solutions will showcase:

  • The Si Series body-worn radio speaker microphone and body-worn camera in one, and CommandCentral Vault end-to-end digital evidence management solution.
  • The small and elegant ST7000 TETRA portable radio that appeals to customer-facing staff, senior public safety officials and professional radio users.
  • The WAVE 7000 system that enhances work group communications with a redundant, high-availability push-to-talk capability that links millions of users regardless of device.
  • The new WAVE 5000 software update (Release 5.11) that offers enhancements for customers looking to integrate broadband PTT communications with Motorola Solutions´ Terrestrial Trunked Radio (TETRA) networks in a flexible and cost-effective way.
  • A concept for the Command Center of the Future, integrating virtual reality and augmented reality equipped with Eyefluence eye-interaction technology, to enable first responders to navigate, share and collaborate on critical information like never before.
  • MOTOTRBO Capacity Max, a Digital Mobile Radio (DMR) Tier III compliant trunking solution, and the next generation of MOTOTRBO radios with enhanced features.

Connecting Teams with High Performance

on Wednesday, 01 June 2016. Posted in Two Way Radio Industry News Blog

Motorola Solutions’ WAVE 7000 provides a high-reliability broadband push-to-talk solution with new capabilities designed for large-scale deployments

  • WAVE 7000 is part of the delivery for the next-generation Emergency Services Network (ESN) for UK´s over 300,000 emergency and public safety users
  • The solution is part of Motorola Solutions’ Convergence Suite of applications that enable push-to-talk (PTT), mapping, messaging and other functionality to help bridge land mobile radio (LMR) and long-term evolution (LTE) networks
  • WAVE 7000 is designed with a roadmap to meet 3GPP Release 13 standards called “Mission-Critical PTT”
  • High-performance broadband PTT features such as priority and preemption can help agencies embark on a path to use LTE networks as part of their critical communications infrastructure

Basingstoke, England – May 30, 2016 – Responding to the increasing demand for reliable, nationwide, push-to-talk networks, Motorola Solutions (NYSE: MSI) introduces WAVE 7000 to a marketplace that requires high-performance PTT across broadband and land mobile radio networks to keep teams more connected than ever. The solution is now available globally.

With public safety agencies increasingly reliant on smart devices and data, many countries are looking to set up nationwide broadband PTT networks to augment their communications networks. Until now, the challenge has been creating those networks while maintaining interoperability with fully established networks such as LMR. WAVE 7000 combines Motorola Solutions’ best-in-class LMR integration with a high-performance PTT solution that supports millions of users.

LTE service providers can also use WAVE 7000 to provide a new service to their current customers, unlock new customer bases and increase their revenue by providing subscribers with high-performance PTT.

“Many of our customers expect that their networks over the next 20 years will be comprised of a combination of LMR and LTE systems,” said Jeff Spaeth, vice president of Systems and Software Enablement at Motorola Solutions. “With WAVE 7000, customers are provided a unified experience across LMR and LTE that will keep teams connected no matter the network.”

The WAVE 7000 solution will enable PTT capabilities on the new ESN public safety communications system as part of Motorola Solutions´ contract with the UK Home Office. The company is the provider of user services for the new LTE-based broadband network which 300,000 emergency and public service users at more than 300 agencies across Great Britain will rely on.

WAVE 7000 is the latest release of a wider portfolio that enables groups using any combination of smartphones, radios or other devices to communicate seamlessly. Along with unrivaled reliability and industry-leading call quality, WAVE 7000 also has high-performance features:

  • Network-level priority and preemption that ensure high-priority PTT calls get through even when an LTE network gets congested, which is critical for public safety customers
  • Emergency calls, ambient listening and hardware-based encryption, along with other features custom designed for public safety users
  • A roadmap to meet 3GPP Release 13 standards called “Mission-Critical PTT”
  • Combined with Motorola Solutions’ Convergence Suite, unified PTT, mapping, messaging and other functions across LMR and LTE
  • Support for hundreds of thousands of users on a single server and millions with server clustering
  • Unsurpassed availability through local and geo redundancy options
  • Flexible PTT call types including emergency, broadcast, group and private calls

With the increasing mobility in teams and need for constant connectivity, push-to-talk communications are more important than ever. Many customers look to leverage both LMR and LTE for enhanced coverage, reliability and flexibility. WAVE 7000 provides a clear solution, with unified, secure PTT so users can communicate across any network on any device.

Innovation partnership to drive advanced technology solutions

on Wednesday, 01 June 2016. Posted in Two Way Radio Industry News Blog

Singapore - 31 May 2016 - Singapore Technologies Electronics Limited (ST Electronics) and Motorola Solutions (NYSE: MSI) will sign today a Memorandum of Understanding to co-create innovative technologies for advanced secured communications in public safety, national security and enterprise sectors.

ST Electronics brings to the partnership extensive experience in the design and implementation of large-scale, mission-critical solutions as well as cutting-edge cyber security expertise. Motorola Solutions has over 80 years of global experience and deep domain expertise in mobilising mission-critical intelligence for the public safety and enterprise markets.

The primary focus of the partnership is to help government and enterprise organisations reach new levels of security and productivity through smarter and more secure technologies. This can range from increasing situational awareness and efficiency among first responders in the field to providing essential information to enable enterprises to make speedy and accurate business-critical decisions.

The collaboration will accelerate the development of specialised technologies for high security mission-critical broadband, cyber-security solutions and purpose-built applications, all of which will be made commercially available in each company’s solution portfolio.

In particular, the companies plan to collaborate on key innovation areas including:

  • Applications utilising Motorola Solutions’ Convergence Suite environment of WAVE interoperability and Intelligent Middleware solutions which seamlessly link critical communications users across networks, regardless of the type of device they carry.
  • Security solutions to protect the integrity of sensitive communications, shield operational intelligence and defend against cyber threats.
  • Mission-critical public safety long-term evolution (LTE) solutions supporting both rapidly deployable solutions and large-scale implementations.

“This partnership lays an important foundation for both organisations to capitalise on our joined strength to benefit our customers. With shared global expertise and business dynamism, this partnership will create new technological frontiers with innovative solutions for the government and private sectors in the realms of cyber security and public safety," said Lee Fook Sun, president of ST Electronics.

“Together we will accelerate innovation and deliver advanced capabilities for government and enterprise organisations. By transforming operations and securely making available data both mobile and actionable, we will protect the security and stability of our cities and enable communities to thrive,” said Eduardo Conrado, executive vice president, Strategy and Innovation Office, Motorola Solutions.

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