Two Way Radio Industry News Blog

Radio Industry news from around the world.

Motorola Solutions Reports Third-Quarter 2018 Financial Results

on Monday, 05 November 2018. Posted in Two Way Radio Industry News Blog

Company raises full-year earnings outlook
• Sales of $1.9 billion, up 13 percent
• Backlog of $9.5 billion, up $572 million or 6 percent from a year ago
• Generated $338 million of operating cash flow, up 25 percent
• GAAP earnings per share (EPS) of $1.43, up 14 percent
• Non-GAAP EPS* of $1.94, up 27 percent
CHICAGO – Nov. 1, 2018 – Motorola Solutions, Inc. (NYSE: MSI) today reported its earnings results for the third quarter of 2018. Click here for a printable news release and financial tables.
"Q3 was another strong quarter of revenue and earnings growth,” said Greg Brown, chairman and CEO of Motorola Solutions. “Our overall business performance, along with our record Q3 backlog, provides solid momentum moving forward.”
KEY FINANCIAL RESULTS (presented in millions, except per share data and percentages)

  Q3 2018  Q3 2017 % Change
  Sales $1,862 $1,645 13%
  Operating Earnings $294 $347 (15)%
  % of Sales 15.8% 21.1%  
  EPS $1.43 $1.25 14%
  Operating Earnings $452 $412 10%
  % of Sales 24.3% 25.0%  
  EPS $1.94 $1.53 27%
Products and Systems Integration Segment
  Sales $1,288 $1,174 10%
  GAAP Operating Earnings $183 $266 (31)%
  % of Sales 14.2% 22.7%  
  Non-GAAP Operating Earnings $276 $285 (3)%
  % of Sales 21.4% 24.3%  
Services and Software Segment
  Sales $574 $471 22%
  GAAP Operating Earnings $111 $81 37%
  % of Sales 19.3% 17.2%  
  Non-GAAP Operating Earnings $176 $127 39%
  % of Sales 30.7% 27.0%  


*Non-GAAP financial information excludes the after-tax impact of approximately $0.51 per diluted share related to share-based compensation, intangible assets amortization expense and highlighted items. Details on these non-GAAP adjustments and the use of non-GAAP measures are included later in this news release.
• Revenue - Sales increased $217 million, or 13 percent from the year-ago quarter, driven by growth in the Americas and EMEA. Approximately $145 million of revenue growth was related to acquisitions, and $19 million was related to the adoption of accounting standard ASC 606. The Products and Systems Integration segment grew 10 percent driven by the Americas and EMEA. The Services and Software segment grew 22 percent with growth in all regions.
• Operating margin - GAAP operating margin was 15.8 percent of sales, compared with 21.1 percent in the year-ago quarter. The decline was primarily due to higher operating expenses related to acquisitions and an increase to an existing environmental reserve related to a legacy business, partially offset by higher gross margins in Services and Software. Non-GAAP operating margin was 24.3 percent of sales, compared with 25.0 percent in the year-ago quarter due to higher operating expenses related to acquisitions partially offset by higher sales and favorable gross margin mix.
• Taxes - The GAAP effective tax rate was 8 percent, compared with 26 percent in the year-ago quarter. The Non-GAAP effective tax rate was 18 percent compared with 30 percent in the year-ago quarter. Both the GAAP and Non-GAAP tax rates were favorably affected by the recognition of U.S. federal return to provision adjustments and the tax benefits related to share-based compensation; however, certain return to provision benefits that relate to the Tax Cuts and Jobs Act of 2017 were excluded from the Non-GAAP tax rate.
• Cash flow - Operating cash flow was $338 million, compared with $270 million of operating cash generated in the year-ago quarter. Free cash flow1 was $292 million, compared with $185 million of free cash flow generated in the year-ago quarter. Cash flow for the quarter increased on higher earnings, improved working capital and lower capital expenditures.
• Capital allocation - The company paid $84 million in cash dividends. From a debt perspective, the company repaid the remaining $300 million on the revolving credit facility ahead of schedule; $200 million was repaid during the quarter, and $100 million was repaid subsequent to the quarter-end. The company also repurchased 20% of the Silver Lake convertible note for $369 million; the $200 million of principal was repaid with new senior unsecured debt and the $169 million premium was paid in cash.
• Backlog - The company ended the quarter with backlog of $9.5 billion, up $572 million from the year-ago quarter. Products and Systems Integration segment backlog was up 9 percent or $277 million, and Services and Software was up 5 percent or $295 million. Land mobile radio demand led by the Americas continues to drive backlog growth.


Services and Software wins
• $19 million digital evidence management solution contract for the city of Las Vegas
• $18 million computer aided dispatch (CAD) & mobile records contract for Chesterfield County, Virginia
• $17 million multi-year services contract for Petrobras (Brazil)
Products and Systems Integration wins
• $50+ million Tetra system upgrade in Europe
• $21 million P25 system and device upgrade for city of Indianapolis and Marion County, Indiana
• $15 million P25 device order for city of Austin, Texas
• $12 million P25 system order for city of Augusta, Georgia


• Fourth-quarter 2018 - Motorola Solutions expects revenue growth of approximately 13.5 percent compared with the fourth quarter of 2017. The company expects non-GAAP earnings in the range of $2.50 to $2.55 per share. This assumes current foreign exchange rates, approximately 173 million fully diluted shares and a 25 percent effective tax rate.
• Full-year 2018 - The company continues to expect revenue growth of approximately 14.5 percent, and now expects non-GAAP earnings per share in the range of $7.00 to $7.05, up from the prior guidance of $6.79 to $6.89. This assumes current foreign exchange rates, approximately 172 million fully diluted shares and a 22.5 percent effective tax rate.
CONFERENCE CALL AND WEBCAST Motorola Solutions will host its quarterly conference call beginning at 4 p.m. U.S. Central Daylight Time (5 p.m. U.S. Eastern Daylight Time) on Thursday, Nov. 1. The conference call will be webcast live at
CONSOLIDATED GAAP RESULTS (presented in millions, except per share data)
A comparison of results from operations is as follows:
  Q3 2018 Q3 2017
Net sales $1,862 $1,645
Gross margin 901 794
Operating earnings 294 347
Amounts attributable to Motorola Solutions, Inc. common stockholders
Net earnings


Diluted EPS $1.43 $1.25
Weighted average diluted common shares outstanding 172.6 169.0

The table below includes highlighted items, share-based compensation expense and intangible amortization for the third quarter of 2018.

(per diluted common share) Q3 2018
GAAP Earnings $1.43
Highlighted Items:  
Share-based compensation expense $0.08
Reorganization of business charges 0.11
Intangibles amortization expense 0.21
Avigilon purchase accounting adjustment 0.04
Gain from the extinguishment of convertible debt (0.03)
Fair value adjustments to equity investments (0.03)
Loss on legal settlement 0.01
Environmental reserve expense 0.25
Sale of investments (0.03)
Return-to-provision adjustments as related to federal tax reform (0.10)
Non-GAAP Diluted EPS $1.94


In addition to the GAAP results included in this presentation, Motorola Solutions also has included non-GAAP measurements of results. The company has provided these non-GAAP measurements to help investors better understand its core operating performance, enhance comparisons of core operating performance from period to period and allow better comparisons of operating performance to its competitors. Among other things, management uses these operating results, excluding the identified items, to evaluate performance of the businesses and to evaluate results relative to certain incentive compensation targets. Management uses operating results excluding these items because it believes this measurement enables it to make better period-to-period evaluations of the financial performance of core business operations. The non-GAAP measurements are intended only as a supplement to the comparable GAAP measurements and the company compensates for the limitations inherent in the use of non-GAAP measurements by using GAAP measures in conjunction with the non-GAAP measurements. As a result, investors should consider these non-GAAP measurements in addition to, and not in substitution for or as superior to, measurements of financial performance prepared in accordance with generally accepted accounting principles.
Highlighted items: The company has excluded the effects of highlighted items including, but not limited to, acquisition-related transaction costs, tangible and intangible asset impairments, restructuring charges, non-cash pension adjustments, significant litigation and other contingencies, significant gains and losses on investments, and the income tax effects of significant tax matters, from its non-GAAP operating expenses and net income measurements because the company believes that these historical items do not reflect expected future operating earnings or expenses and do not contribute to a meaningful evaluation of the company's current operating performance or comparisons to the company's past operating performance. For the purposes of management's internal analysis over operating performance, the company uses financial statements that exclude highlighted items, as these charges do not contribute to a meaningful evaluation of the company's current operating performance or comparisons to the company's past operating performance.
Share-based compensation expense: The company has excluded share-based compensation expense from its non-GAAP operating expenses and net income measurements. Although share-based compensation is a key incentive offered to the company’s employees and the company believes such compensation contributed to the revenue earned during the periods presented and also believes it will contribute to the generation of future period revenues, the company continues to evaluate its performance excluding share-based compensation expense primarily because it represents a significant non-cash expense. Share-based compensation expense will recur in future periods.
Intangible assets amortization expense: The company has excluded intangible assets amortization expense from its non-GAAP operating expenses and net earnings measurements, primarily because it represents a non-cash expense and because the company evaluates its performance excluding intangible assets amortization expense. Amortization of intangible assets is consistent in amount and frequency but is significantly affected by the timing and size of the company’s acquisitions. Investors should note that the use of intangible assets contributed to the company’s revenues earned during the periods presented and will contribute to the company’s future period revenues as well. Intangible assets amortization expense will recur in future periods.
Details of the above items and reconciliations of the non-GAAP measurements to the corresponding GAAP measurements can be found at the end of this press release.
This news release contains "forward-looking statements" within the meaning of applicable federal securities law. These statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and generally include words such as “believes,” “expects,” “intends,” “anticipates,” “estimates” and similar expressions. The company can give no assurance that any actual or future results or events discussed in these statements will be achieved. Any forward-looking statements represent the company’s views only as of today and should not be relied upon as representing the company’s views as of any subsequent date. Readers are cautioned that such forward-looking statements are subject to a variety of risks and uncertainties that could cause the company’s actual results to differ materially from the statements contained in this release. Such forward-looking statements include, but are not limited to, Motorola Solutions’ financial outlook for the fourth quarter and full year of 2018. Motorola Solutions cautions the reader that the risk factors below, as well as those on pages 8 through 20 in Item 1A of Motorola Solutions’ 2017 Annual Report on Form 10-K and in its other SEC filings available for free on the SEC’s website at and on Motorola Solutions’ website at, could cause Motorola Solutions’ actual results to differ materially from those estimated or predicted in the forward-looking statements. Many of these risks and uncertainties cannot be controlled by Motorola Solutions, and factors that may impact forward-looking statements include, but are not limited to: (1) the economic outlook for the government communications industry; (2) the impact of foreign currency fluctuations on the company; (3) the level of demand for the company's products; (4) the company's ability to refresh existing and introduce new products and technologies in a timely manner; (5) exposure under large systems and managed services contracts, including risks related to the fact that certain customers require that the company build, own and operate their systems, often over a multi-year period; (6) negative impact on the company's business from global economic and political conditions, which may include: (i) continued deferment or cancellation of purchase orders by customers; (ii) the inability of customers to obtain financing for purchases of the company's products; (iii) increased demand to provide vendor financing to customers; (iv) increased financial pressures on third-party dealers, distributors and retailers; (v) the viability of the company's suppliers that may no longer have access to necessary financing; (vi) counterparty failures negatively impacting the company’s financial position; (vii) changes in the value of investments held by the company's pension plan and other defined benefit plans, which could impact future required or voluntary pension contributions; and (viii) the company’s ability to access the capital markets on acceptable terms and conditions; (7) the impact of a security breach or other significant disruption in the company’s IT systems, those of its partners or suppliers or those it sells to or operates or maintains for its customers; (8) the outcome of ongoing and future tax matters; (9) the company's ability to purchase sufficient materials, parts and components to meet customer demand, particularly in light of global economic conditions and reductions in the company’s purchasing power; (10) risks related to dependence on certain key suppliers, subcontractors, third-party distributors and other representatives; (11) the impact on the company's performance and financial results from strategic acquisitions or divestitures; (12) risks related to the company's manufacturing and business operations in foreign countries; (13) the creditworthiness of the company's customers and distributors, particularly purchasers of large infrastructure systems; (14) the ownership of certain logos, trademarks, trade names and service marks including “MOTOROLA” by Motorola Mobility Holdings, Inc.; (15) variability in income received from licensing the company's intellectual property to others, as well as expenses incurred when the company licenses intellectual property from others; (16) unexpected liabilities or expenses, including unfavorable outcomes to any pending or future litigation or regulatory or similar proceedings; (17) the impact of the percentage of cash and cash equivalents held outside of the United States; (18) the ability of the company to pay future dividends due to possible adverse market conditions or adverse impacts on the company’s cash flow; (19) the ability of the company to complete acquisitions or repurchase shares under its repurchase program due to possible adverse market conditions or adverse impacts on the company’s cash flow; (20) the impact of changes in governmental policies, laws or regulations; (21) negative consequences from the company's use of third party vendors for various activities, including certain manufacturing operations, information technology and administrative functions; and (22) the company’s ability to settle the par value of its Senior Convertible Notes in cash. Motorola Solutions undertakes no obligation to publicly update any forward-looking statement or risk factor, whether as a result of new information, future events or otherwise
Free cash flow represents operating cash flow less capital expenditures.

Motorola Solutions Provides National Energy Company HEP Croatia with Future-Leading TETRA System

on Friday, 26 October 2018. Posted in Two Way Radio Industry News Blog

  • First implementation of the Motorola Solutions DIMETRA X Core TETRA system in Croatia ensures outage-proof, mission-critical communications.
  • Next-generation TETRA system seamlessly replaced 15-year-old infrastructure of the former provider.
  • DIMETRA X Core system is built for long-term performance with enhanced cyber security and capabilities for mobile broadband migration in the future.

ZAGREB, Croatia – Oct. 24, 2018 – Motorola Solutions provides the Croatian energy company HEP with its next-generation DIMETRA X Core TETRA system. The national distribution network company HEP-Operator Distribucijskog Sustava (HEP-OSD) is the largest customer of the new TETRA solution in Croatia. Motorola Solutions has implemented the technology in collaboration with its local partner Micro-Link.

Within the framework of the project, the 15-year-old and outdated TETRA infrastructure of the former provider was replaced without any interruptions to the ongoing mission-critical communications. In order to guarantee a seamless migration to the new Motorola Solutions system, which is operating on another frequency band, an advanced interconnection between the old and the new TETRA system has been developed by the experienced team from Motorola Solutions and Micro-Link.

After the migration, Motorola Solutions’ DIMETRA X Core connects field technicians at HEP-ODS who can now communicate reliably and effectively with the dispatching centers as well as with other technicians in the field. This ensures that power outages are minimized and HEP’s distribution customers are satisfied with the delivered quality of service. In order to guarantee 24/7 operation of the TETRA system, the delivery includes a service contract which provides HEP-ODS users with access to technical support teams as well as resources for troubleshooting and maintenance.

“We always strive to provide our customers with the highest quality of service at any time,” said Ivan Periša, Director of the Power System Control Sector at HEP. “The new TETRA system from Motorola Solutions meets our high demands for 24/7 service. It enables us to guarantee outage-proof, mission-critical communications for our customers and benefit from advanced capabilities in the future.”

“Our fully scalable DIMETRA X Core is an ideal replacement of the old TETRA systems,” said Michael Kaae, Vice President Northern & Eastern Europe at Motorola Solutions. “The Motorola Solutions system enables TETRA users to get the most out of their existing communications network today, while preparing for the mobile broadband capabilities of tomorrow.”

The new TETRA network is composed of 19 sites which are equipped with Motorola MTS2 and MTS4 TETRA base stations, geographically covering about one quarter of the Croatian territory. Based on this coverage, Motorola Solutions’ DIMETRA X Core system provides group and individual push-to-talk services as well as messaging for enhanced collaboration, dynamic team management for coordinated incident response, location tracking, and voice recording.

Another key feature of DIMETRA X Core for HEP-ODS is the packed data functionality which is essential for the energy provider’s SCADA system communication. As the coverage on the new TETRA system is even better than planned, HEP-ODS benefits from added flexibility and efficiency in the process of SCADA integration on their new TETRA network sites.

The TETRA system is provided in combination with Motorola Solutions’ TRACES solution for TETRA network optimization. TRACES tracks network coverage and performance of HEP-ODS’ TETRA system and provides full real-time visibility. The new DIMETRA X Core system also features an efficient software-defined core to reduce system operating costs as well as delivering enhanced cyber security features to protect against ever increasing threats. The system has been designed to ensure highly reliable performance for the future.

Motorola Solutions Introduces First TALKABOUT Radios with Mobile App for Ultimate Off-Grid Communications

on Friday, 26 October 2018. Posted in Two Way Radio Industry News Blog

TALKABOUT T800 consumer radios combine messaging and location sharing capabilities with reliable two-way radio functionality
CHICAGO –  Oct. 23, 2018 – Just in time for the fall hunting and winter ski season, Motorola Solutions (NYSE:MSI) introduces the TALKABOUT T800 two-way radios with mobile app, which enables outdoor enthusiasts the ability to share and track their locations and send messages with fellow travelers while off the cellular grid.
Location Sharing, Tracking and Silent Messaging Off-Grid
Whether preparing for an extended trek in the mountains or upcoming hunting trip, the T800 radios make it easy to track individual locations and stay in touch while exploring off-grid. Users simply download the TALKABOUT app to their iPhone or Android device, then connect their smartphones to the T800 radios over Bluetooth. The app uses the T800 as a modem to send messages and locations over the radio frequencies. This functionality makes it easy to share one’s current location and send group messages to alert others of a safety concern or potential meet-up spot.  Hunters will especially appreciate having the ability to send messages silently as noise can be obtrusive and disturb game. Additionally, users can set up a designated area and alert others when they are about to leave the area.
Convenient Planning and Functionality at Your Fingertips
Guides can prepare for their adventure ahead by searching area maps using the TALKABOUT app. Once the specific area is selected it can be downloaded in a variety of different map formats and shared with others in the group to help prepare for an upcoming hike or off-grid adventure. Additionally, the app enables users to control their radio settings directly from the comfort of their smartphone. From selecting channels and call tones, to adjusting weather alerts on/off, settings can be changed effortlessly using the app without ever having to pick up the radios.
Robust Communications that Goes the Distance
The TALKABOUT T800 provides extra power when needed with the push-to-talk power boost option that when activated can extend the radios’ transmission ranges by increasing the transmitter output, while conserving battery life when no power boost is needed. It features reliable two-way communication with a range of up to 35 miles, based on terrain and conditions. The data range is up to 20 miles.*
Emergency Preparedness Features for Every Adventure
The T800 radios take emergency preparedness seriously with convenient features and a rugged weatherproof design. The radios meet IPX4 weatherproof standards, withstanding splashing water from any direction. In the event of a storm, everyone in the field can be prepared for changing weather conditions with access to seven National Oceanic and Atmospheric Administration (NOAA)/ Environment and Climate Change Canada (ECCC) weather channels and four VHF channels, which receive continuous broadcasts of local and regional weather updates. The radios also come equipped with an emergency alert feature that transmits an alert siren followed by transmission of any spoken or incidental sounds and allows users to send the signal to other radios and warn of impending danger. Emergency alerts can also be controlled by TAKLABOUT app. And, for night-time adventures or in the event of a power outage, the T800 radios are equipped with a handy built-in LED flashlight.

Pricing and Availability
The TALKABOUT T800 is available now. It has a manufacturer’s suggested retail price (MSRP) of $109.99. Packaging includes two radios, two high capacity rechargeable battery packs, a Micro-USB wall charger, 16 personalization stickers and two belt clips.  The TALKABOUT App is free and can be downloaded from the Apple App store andAndroid Play store.

For a full list of features, videos and additional information on the entire 2018 Motorola TALKABOUT series of radios, please visit  To purchase, visit

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Motorola Solutions to Issue Third-Quarter 2018 Earnings Results on Nov. 1

on Friday, 26 October 2018. Posted in Two Way Radio Industry News Blog

Webcast presentation by executives to follow earnings release

CHICAGO – Oct. 18, 2018 – Motorola Solutions, Inc. (NYSE: MSI) will issue its third-quarter 2018 earnings results after the close of the market on Thursday, Nov. 1.

Motorola Solutions will host its quarterly conference call with financial analysts at 4 p.m. CDT (5 p.m. EDT) on Nov. 1. The conference call will be webcast live at

Victoria Police gain road safety technology edge with Motorola Solutions

on Thursday, 18 October 2018. Posted in Two Way Radio Industry News Blog

Advanced, real-time number plate technology to help police reduce the state’s road toll

Victoria Police have gained an important advantage in protecting the state’s roads with new number plate recognition and in car video technology from Motorola Solutions (NYSE:MSI).

The high-resolution, cloud-based Automatic Number Plate Recognition (ANPR) technology enables police to rapidly scan through thousands of vehicle number plates to identify dangerous and unauthorised drivers in real-time. This helps police to detect stolen and unregistered vehicles and crack down on offences including traffic violations, speeding and more.

The five year, state-wide managed service contract is valued at around AUD$17.3M and will fit out 220 Highway Patrol vehicles with the latest in-car video technology.

The solution will also increase protection and accountability for interactions between police and the public through the collection of high quality video and audio recordings that can be submitted as evidence in court.

The technology is vital to achieving the goals outlined in Towards Zero, the Victorian Government’s plan to make roads safer while striving for the ultimate goal of zero deaths on Victorian roads.

The mobile number plate program will complement other systems being used by Victoria Police, including its BlueConnect Mobile Technology program.

Managed services support with ongoing opportunities for innovation

The solution draws on Motorola Solutions’ proven experience in delivering state-of-the-art technology and managed services to Victorian emergency services.

Motorola Solutions Vice President and Managing Director, Steve Crutchfield, said fresh and reliable number plate data provides public safety agencies with valuable insights into road user behaviour.

“By combining ANPR detection with in-car video, this solution will provide high quality visual and audio corroboration of incidents and offences witnessed by police. Solutions like this have been proven to increase accountability and even make individuals modify their behaviour when they know they are being filmed, contributing to greater safety for all road users and police officers.”

The agreement with Motorola Solutions gives Victoria Police the flexibility to add enhancements to the program over time as vehicle and video standards and technologies mature.

In addition to the high-resolution number plate technology, Motorola Solutions manages the networks that provide Victoria Police with mission-critical radio communications and narrowband data services.

Motorola Solutions also provides Victoria Police with a mobility managed service to increase situational awareness, safety and productivity for police officers on the front line with a purpose-built mobility application to help officers manage their daily workflows.

Motorola Solutions Announces Strategic Partnership with LexisNexis® Risk Solutions

on Wednesday, 17 October 2018. Posted in Two Way Radio Industry News Blog

Will enable U.S. public safety customers to access richer data for criminal investigations to solve cases faster

CHICAGO – Oct. 11, 2018 – Motorola Solutions (NYSE: MSI) today announced an exclusive partnership with the government division of LexisNexis® Risk Solutions, a leading global provider of information and analytics. The partnership will bring LexisNexis Risk Solutions data and analytics into Motorola Solutions’ public safety software platform, enabling users to better focus investigations, detect patterns, anticipate events and deploy resources more efficiently.
“Our partnership with LexisNexis Risk Solutions enhances the intelligence capabilities available across our public safety software applications,” said Andrew Sinclair, corporate vice president and general manager, Software Enterprise, Motorola Solutions. “Our users will be able to quickly and seamlessly search across public records as well as their own agency data, and advanced analytics will generate critical insights that provide more comprehensive views of incidents, individuals and locations.”
Bringing LexisNexis Risk Solutions data into the public safety workflow will accelerate the process of gathering public information to support incidents and investigations, which today can be a manual process involving multiple databases and disconnected information. The partnership will allow public safety users to quickly discover, visualize and use connections between pieces of data.
“For almost two decades, we have served the public safety market, and we are pleased to collaborate with Motorola Solutions to create a joint solution that brings more data into public safety operations, helping solve cases faster and enhance officer safety,” said Haywood Talcove, CEO, Government Solutions, LexisNexis Risk Solutions. “Our first responders keep our communities safe, and we are honored to support them.”
The joint solution is expected to be available in the U.S. as part of Motorola Solutions’ public safety software suite in early 2019.

National Law Enforcement Museum Unveils Interactive 911 Exhibit

on Wednesday, 17 October 2018. Posted in Two Way Radio Industry News Blog

A National Law Enforcement Museum News Release

‘911 Emergency Ops’ exhibit, sponsored by Motorola Solutions, puts visitors in the seat of a 911 dispatcher with simulated emergency scenarios 
WASHINGTON – The National Law Enforcement Museum — the nation’s only museum dedicated to exploring nearly every facet of U.S. law enforcement — unveiled today its 911 Emergency Ops exhibit, sponsored by Motorola Solutions. The exhibit allows visitors to take on the important role of a 911 dispatcher and learn how this communications system is essential to the work of law enforcement.
Visitors stepping into the exhibit will experience the real-life intensity of a public safety command center and learn about the role of a 911 dispatcher — an important connection between the caller and first responders. Visitors will take a seat at one of three stations resembling the console used by a 911 dispatcher. They are guided through a series of 911 calls — processing information, setting priorities and dispatching officers to the scene of an emergency. Once completed, the visitor will see a video showing how the actions they chose would be implemented in a real incident.
“To call 911 and know that help is on the way is at the heart of the relationship citizens have with law enforcement,” said David Brant, executive director at the National Law Enforcement Museum. “Encounters with officers at times of crisis help form our view of law enforcement, and 911 dispatchers play a crucial role in ensuring first responders get where they need to be as quickly as possible. It was important for us to bring this element of law enforcement to our visitors.”
The exhibit is sponsored by Motorola Solutions — the leading provider of mission-critical communications and video solutions for law enforcement — and uses simplified versions of real-world technology to provide an authentic experience for visitors. In addition to providing the two-way radio communications systems used by law enforcement agencies around the world, the company also designs and delivers public safety software, including emergency call-handling solutions. 
“911 dispatchers face extremely stressful situations each day and must make quick decisions when lives are on the line,” said Matt Blakely, executive director, Motorola Solutions Foundation. “We're proud to sponsor the 911 Emergency Ops exhibit, which gives citizens a look at the heart of a public safety command center and a better understanding of why the role of a 911 dispatcher is so critical."
Also featured next to the 911 Emergency Ops exhibit will be the red phone that received the first-ever 911 call on Feb. 16, 1968, on loan from the City of Haleyville, Ala., where the call was placed. Its inclusion in the Museum highlights the importance of the 911 system for public safety. Today more than 240 million calls are made to 911 operators in the United States and in many areas, 80 percent or more are made from a wireless device.
The National Law Enforcement Museum opens to the public on Saturday, October 13, 2018 — following a dedication ceremony on Thursday, October 11. The Museum is located at Judiciary Square across from the National Law Enforcement Officers Memorial and is dedicated to expanding and enriching the relationship shared by law enforcement and the community through educational journeys, immersive exhibitions, insightful programs and community partnerships.
For more information about the National Law Enforcement Museum and updates on grand opening events, please visit

Florida Selects Motorola Solutions for New Public Safety Statewide Radio System

on Tuesday, 09 October 2018. Posted in Two Way Radio Industry News Blog

Florida Department of Management Services will enter final negotiations with Motorola Solutions for the state’s new mission critical P25 radio system

CHICAGO – Oct. 8, 2018 – The Florida Department of Management Services (DMS) announced that it has the authority to award a contract to Motorola Solutions (NYSE:MSI) to build and manage the new statewide Project 25 (P25) public safety radio system.

Motorola Solutions will provide Florida with an interoperable ASTRO® 25 land mobile radio (LMR) system for improved coverage, reliability and audio clarity for first responders across the state. The new Statewide Law Enforcement Radio System (SLERS) buildout -- valued at over half a billion dollars -- is scheduled to begin in 2020.

“Motorola Solutions is proud to have been selected by the DMS to build Florida’s new mission-critical radio communications system,” said Robert Marshall, Motorola Solutions sales vice president. “The state-of-the-art ASTRO 25 network will provide interoperable, multi-agency communications between federal, state, and local governments first responders to help them protect Florida’s millions of residents and visitors.”

The DMS’ announcement reaffirms the March 13, 2018, notice of intent to award the statewide system to Motorola Solutions and the State of Florida Administrative Law Judge's Sept. 5, 2018, recommended order confirming the DMS’ selection of Motorola Solutions.

Forward-Looking Statements

This press release contains certain forward-looking statements. By their nature, forward-looking statements involve risk and uncertainty because they relate to future events and depend on circumstances that will or may occur in the future and are outside the control of Motorola Solutions, Inc., and its officers. Actual results may differ from those expressed in such statements depending on a variety of factors including those discussed in this release.

Orlando Police Department Uses Leading-Edge Motorola Solutions Si500 Body-Worn Cameras

on Tuesday, 09 October 2018. Posted in Two Way Radio Industry News Blog

Motorola Solutions Si500 body-worn cameras and digital evidence management software provides a secure solution from capture to courtroom
ORLANDO, Fla. – Oct. 8, 2018 – Police officers from the Orlando Police Department are using Motorola Solutions (NYSE:MSI) Si500 body-worn cameras to strengthen community trust by improving accountability and transparency. When a video is taken, built-in security protects evidence captured at the scene of incident so that it remains untouched throughout its lifecycle.
“Our solutions are built for the mission-critical needs of public safety,” said Robert Marshall, vice president of sales, Motorola Solutions. “We have been working closely with the Orlando Police Department to provide them with secure solutions, such as the Si500, that help them protect residents and the millions of visitors who enjoy the city’s attractions.”
Cybersecurity is critical in this day and age, especially when it comes to information that can help protect communities. The Si500 and its digital evidence management software is a secure solution that safeguards evidence against tampering. Chain of custody is automatically established when a video and additional information is captured.
The Si500 goes beyond industry practices for cybersecurity protocols and data integrity. Videos are encrypted both on the Si500 and when being transmitted over Wi-Fi. The Si500 is also more than a body-worn camera. It includes a touch screen for evidence management and has a built-in speaker microphone that connects to Motorola Solutions APXTM two-way radios. Officers do not need to wear a separate speaker microphone, reducing the load they have to carry when on patrol.
The Si500 works seamlessly with Motorola Solutions’ end-to-end suite of command center software designed to improve operations from the time an emergency call is placed to after an incident is resolved.

Motorola Solutions enhances communications at Christchurch Airport amid New Zealand tourism boom

on Tuesday, 09 October 2018. Posted in Two Way Radio Industry News Blog

Upgraded MOTOTRBO network provides enhanced communications and smart applications to create safer cities and thriving industries
CHRISTCHURCH -- New Zealand, Oct. 8, 2018 – The Orion Group has extended its advanced communications network across New Zealand with Motorola Solutions’(NYSE: MSI) state-of-the-art digital radio systems.
The highly flexible communications network is enabling further growth and success for New Zealand’s critical industries including the aviation sector.
As New Zealand’s travel boom continues, the innovative network plays a critical role in the delivery of efficient and safe operations every day at Christchurch Airport.
Each year, more than 6.5 million passengers travel through Christchurch, with that number expected to reach 8.5 million by 2025.
Key tourism statistics from the Ministry of Business, Innovation and Employment this year revealed international arrivals into Christchurch increased by 8.5 per cent, while departures rose by 5.5 per cent year on year to June 2018. The 2018 Botannic D'Lights festival in Christchurch during August attracted more than 136,000 people - more than the population of the South Island’s second-largest city, Dunedin.
With such heavy passenger flows through the international gateway to the South Island, Christchurch Airport relies on its communication system to keep services running on time, staff and passengers safe, and to improve the quality of the overall customer experience.
Christchurch Airport worked with Motorola Solutions and TL Parker - a founding member of New Zealand’s Orion Group of channel partners - to upgrade its existing communications network. This provided the airport with smart applications for seamless communication between staff using radios and other devices including smartphones and tablets.
“Smart applications including WAVE enable instant communication between all employees regardless of the type of device they use,” said Tim Morris, Manager of Airfield Operations at Christchurch Airport.
“Additionally, with GPS and messaging services we can locate and mobilise our resources instantly in an emergency. This improves situational awareness across the board so we can make better-informed and faster decisions when it matters most,” Morris said.
The resilience of the airport’s communications network was demonstrated during the Christchurch earthquakes of 2010 and 2011.
“Cellular communications went down during the 2011 earthquake but the radio network remained operational,” said Garry Parker, Chief Executive Officer, TL Parker. “This was due to a single channel dedicated to all airline companies provided by TL Parker and Motorola Solutions. It proved its resilience through each aftershock and was used to help coordinate the safe arrival of civil defence and other emergency personnel into Christchurch within 90 minutes of the earthquake.”
The airport’s strong customer services philosophy, including investment in advanced communications, has enabled it to win multiple awards this year, including theprestigious SKYTRAX World Airport Award as best regional airport in Australia/Pacific.
Motorola Solutions sees a wider trend of New Zealand enterprises investing in advanced communications to strengthen the country’s economic growth forecasts over coming years.  This includes vital industry sectors such as transport and logistics that continue to perform well in key economic indicators including the ANZ Truckometer.
“Airports provide a great example of organisations with staff working in a variety of different roles and functions who need to stay connected to instant, group-based communication,” said Steve Crutchfield, Vice President and Managing Director for Australia and New Zealand, Motorola Solutions.
“Radio networks are no longer being designed only with two-way voice communication in mind. As new data created by the industrial internet of things and other sources continues to grow, communication networks provide a platform for enterprises to add further innovation and new services over time,” he said.

Motorola Solutions Advances First Responder End-to-End Software Experience

on Tuesday, 09 October 2018. Posted in Two Way Radio Industry News Blog

Integrated Avigilon video analytics and command center software scenario showcased at IACP 2018
ORLANDO, Fla. – Oct. 5, 2018 – Motorola Solutions (NYSE: MSI), the only company offering an end-to-end software suite for first responders, continues to advance the mission-critical communications experience to help protect those who protect us.
At the International Association of Chiefs of Police (IACP) 2018, Motorola Solutions will demonstrate a software scenario from the beginning of a police event through its closure. Each step will be shown in the company’s CommandCentral software suite that works across emergency call handling, command and control, and records and evidence management.
“Motorola Solutions is changing the experience for law enforcement officials by providing them with software that works together through every step of an incident,” said Andrew Sinclair, general manager and corporate vice president, Software Enterprise, Motorola Solutions. “We’re automating tasks and equipping first responders with critical data and intelligence that enables them to focus their time and effort on protecting the communities they serve.”
CommandCentral Aware now powered with Avigilon advanced video analytics
On Tuesday, Oct. 2, Motorola Solutions announced the enhanced CommandCentral Aware integration with Avigilon Control CenterTM (ACC) video management software that now includes Avigilon’s patented self-learning video analytics.
Command center analysts have one integrated source for the actionable information they need to help first responders on the front line. With Avigilon’s self-learning video analytics, the movement of people and vehicles of interest is automatically detected and CommandCentral Aware operators are alerted to potentially critical events that may need further investigation, helping them take decisive action.
“Integrating our patented analytics into CommandCentral Aware provides analysts a unique and powerful security and critical communications solution for fast response and reduced investigation times,” said James Henderson, Avigilon’s president and chief operating officer.
Las Vegas Metropolitan Police Department (LVMPD) chooses Motorola Solutions’ new Digital Evidence Management System
On Thursday, Oct. 4, Motorola Solutions announced LVMPD’s selection of the company’s Digital Evidence Management system. This end-to-end solution is unique to the market in that it ensures the integrity of evidence while also simplifying workflows for police officers via a single sign-on portal for all evidence tied to an incident.
LVMPD will be using:

  • CommandCentral Vault to collect, store and make readily accessible digital evidence, including fixed video footage, crime scene photos and other data, to quickly respond to information requests and keep cases moving forward.
  • CommandCentral Aware to aggregate and integrate streaming video, real-time alerts, advanced data analytics, resource tracking, social media analytics, voice, Computer Aided Dispatch (CAD), records information and more into a single, intuitive interface with layered geospatial mapping. 
  • CommandCentral Analytics to compile historical incident data from existing computer-aided dispatch and record systems into heat charts, graphs, maps and activity timeline views.

The CommandCentral software experience and these new solutions will be shown in Motorola Solutions’ booth #2201, Oct. 7-9 at the Orange County Convention Center in Orlando.

Las Vegas Police Department Chooses Motorola Solutions’ New Digital Evidence Management System for a Secure and Integrated Unified Platform

on Tuesday, 09 October 2018. Posted in Two Way Radio Industry News Blog

Motorola Solutions’ digital evidence management system centralizes and strengthens chain of custody for police departments 
CHICAGO – Oct. 4, 2018 – The Las Vegas Metropolitan Police Department (LVMPD) selected Motorola Solutions’ (NYSE:MSI) Digital Evidence Management System in a recently signed 10-year, $18.98 million contract. This end-to-end solution is unique to the market in that it ensures the integrity of evidence while also simplifying workflows for police officers via a single sign-on portal for all evidence tied to an incident. The solution is part of Motorola Solutions’ complete CommandCentral software suite that provides a unified experience across emergency call handling, command and control, and management of records and evidence.
As part of this next generation of digital evidence management solution, LVMPD will use CommandCentral Vault to collect, store and make readily accessible digital evidence, including fixed video footage, crime scene photos and other data, to quickly respond to information requests and keep cases moving forward. The solution features deep integration and auto correlation between the records management system and CommandCentral Vault.  
Another key component of the CommandCentral software suite, CommandCentral Aware,will help the department aggregate and integrate streaming video, real-time alerts, advanced data analytics, resource tracking, social media analytics, voice, Computer Aided Dispatch (CAD), records information and more into a single, intuitive interface with layered geospatial mapping.
LVMPD will also use Motorola Solutions’ CommandCentral Analytics to compile historical incident data from existing computer-aided dispatch and record systems into heat charts, graphs, maps and activity timeline views.  In addition, TipSubmit and CrimeReports from Motorola Solutions will be employed to create a two-way dialogue with the community by enabling residents and visitors to proactively share local crime information while gaining visibility into agency operations.
“Our top priority is building mission-critical solutions that drive safer cities, and a major part of that is ensuring all evidence tied to an incident is readily accessible,” said Larry Mabry, vice president of sales, Motorola Solutions. “Motorola Solutions’ Digital Evidence Management System allows police departments to better allocate their time by automating backend processes, and it takes evidence management one step further by building trust in the community through transparency around evidence chain of custody."
The Digital Evidence Management System will be integrated with LVMPD’s existing Motorola Solutions software and products, including PremierOne CAD and Records. The department will be able to better serve the community and the millions of visitors that come to Las Vegas every year by using one unified platform to manage the entire incident lifecycle from emergency call management to incident reporting.

Motorola Solutions CommandCentral Software Now Powered with Avigilon Advanced Video Analytics

on Tuesday, 09 October 2018. Posted in Two Way Radio Industry News Blog

Combination adds new level of video and data intelligence for first responders

CHICAGO -- Oct. 2, 2018 -- In August 2018, Motorola Solutions (NYSE:MSI) announced the first major step in integrating Avigilon Control CenterTM (ACC) video management software into CommandCentral Aware for command center operations. Today, the company announced that it has enhanced the integration to include Avigilon’s patented self-learning video analytics.

Command center analysts now have one integrated source for the actionable information they need to help first responders on the front line. In addition to Avigilon video intelligence, CommandCentral Aware provides them with access to incident details, computer-aided dispatch and records intelligence, geospatial data and real-time alerts from multiple sources.

“CommandCentral Aware is a powerful platform that provides analysts with a detailed operating picture of what is happening at the scene of an incident,” says Andrew Sinclair, general manager and corporate vice president, Software Enterprise, Motorola Solutions. “With the addition of Avigilon video analytics technology, analysts can be automatically alerted to critical events that may need further investigation, helping to proactively keep people safe and assets protected.”

Avigilon self-learning video analytics detect the movement of people and vehicles of interest and alert operators to potentially critical events that may need further investigation, helping them take decisive action.

“Proactive and eventually preventative security requires advanced video analytics technology,” said James Henderson, Avigilon’s president and chief operating officer. “Integrating our patented analytics into CommandCentral Aware provides analysts a unique and powerful security and critical communications solution for fast response and reduced investigation times.”

CommandCentral Aware is part of Motorola Solutions’ end-to-end suite of command center software that works together to seamlessly improve operations from the time an emergency call is placed to after an incident is resolved.

Motorola Solutions acquired Avigilon in March 2018. Avigilon, a Motorola Solutions company, designs, develops and manufactures advanced security surveillance solutions, including video analytics, network video management software and hardware, surveillance cameras, and access control solutions.

Motorola Solutions Brings Innovation to Life for Singapore Hackathon Winners

on Thursday, 27 September 2018. Posted in Two Way Radio Industry News Blog

Students pitch their winning concept and gain first-hand experience of cutting-edge technology

SINGAPORE, Sept. 26, 2018 – When three polytechnic students triumphed in a government-run hackathon in Singapore in July, they had no idea it was just the beginning of an ‘eye-opening’ innovation journey that would take them 15,000 kilometres around the world.

The team of students from Singapore Polytechnic won this year’s Code:XtremeApps::2018 hackathon, themed, “Changing our World with AI". The event challenged participants to design innovative solutions with the application of Artificial Intelligence (AI).

The students won the hackathon’s open category with a concept addressing Motorola Solutions’ challenge statement – to develop AI-based technology capable of running intelligent video monitoring capabilities that can be mounted to a drone.

This week, Motorola Solutions (NYSE: MSI) hosted the winners at its global headquarters in Chicago. There, the students enjoyed an immersive day of innovation, which included pitching their solution concept to senior Motorola Solutions employees, technology demonstrations and a special coaching session with the company’s Chief Technology Officer Paul Steinberg.

Steinberg said encouraging application developers to solve real-world challenges faced by public safety and enterprise organisations is one important way that Motorola Solutions stimulates innovation across the industry.

“We want the next generation of students and developers thinking about the technology needs of first responders and frontline workers and applying their skills in new ways to address those needs," he said.

“Supporting talent development at the grassroots level and co-creating new solutions in partnership with our customers also reflects our company’s vision to create safer cities and thriving industries for the future. As Motorola Solutions celebrates its 90th anniversary this week, we continue to encourage students and the wider industry to join us in creating innovative solutions to increase safety and productivity for organisations all over the world,” Steinberg said.

‘Eye-opening’ experience for hackathon winners

At the fast-paced, 24-hour hackathon the students designed a concept to help public safety agencies detect and monitor early warning signs for natural disasters. It features an image database trained on AI to identify cracks in buildings and potholes in roads.

At Motorola Solutions’ headquarters, the students learned how innovation could be applied within public safety and enterprise environments through a series of demonstrations. This included Responder Alert technology to increase safety and situational awareness between frontline personnel and control room workers as well as seeing solutions that combine AI with natural language processing software to provide critical intelligence to field workers.

The students also experienced innovations developed in close collaboration with Motorola Solutions’ customers including Future Incident Command. This concept uses an augmented reality headset to provide police and fire incident commanders with multi-dimensional, mixed reality views for of critical events as they unfold.

“When I served as a firefighter with Singapore’s Civil Defence Force, I was involved in a critical incident response where I didn’t have full access to all the information I needed,” Caeden Zhao, Singapore Polytechnic student and hackathon winner, said.

“Being able to visualise data brings considerable benefit to public safety organisations, and it was an eye-opening experience to see the data needed to manage a major event represented in this way,” he said.

Fellow student Jeffrey Lau said the experience with Motorola Solutions helped him to identify new areas to apply his application development and coding skills.

“When we signed up for the Singapore hackathon, we had no idea how much we could learn or how far it could take us,” Lau said.

“It has been a mind-blowing experience learning what innovation looks like inside a large company. Although we have much to learn and more work ahead to develop our solution concept, we leave Chicago with new ideas and optimism about the work we can do in the future,” Lau said.

Motorola Solutions Adds New Features to Ally Cloud-Based Security Software

on Thursday, 27 September 2018. Posted in Two Way Radio Industry News Blog

Ally enables better communication and real-time information sharing between security organizations
CHICAGO, Sept. 24, 2018 — Motorola Solutions (NYSE:MSI) today announced new features for Ally, its cloud-based security software platform for enterprises in North America. Available now, the enhancements enable communication and real-time information-sharing for security teams.
Created for private security companies as well as security teams at hospitals, schools, resorts, manufacturing plants and more, Ally streamlines the management, response and reporting of incidents ranging from an injured employee to more critical situations.
“Safety and security are increasingly important in the private sector," said Andrew Sinclair, corporate vice president and general manager, Software Enterprise, Motorola Solutions. "Ally is a flexible, cloud-based solution, which means it can be easily accessed on a desktop or mobile device, giving organizations a single, seamless platform to communicate, respond to calls and manage information.”
New features include:

  • Integrated push-to-talk across smartphones, computers, MOTOTRBO™ Professional Two-Way Radios and the newly released WAVE™ Two-Way Radio TLK 100, providing rapid, reliable communication between security operations staff and remote personnel   
  • Real-time location sharing to improve safety and response time while increasing efficiency
  • Mass notification to enable organizations to share critical information, such as closures related to inclement weather or safety instructions during a crisis situation, with employees and the public via text message, email and telephone

Ally users also can analyze incident trends using built-in reports and strengthen their proactive security planning based on data-driven insights. For example, an amusement park uses Ally's heat map analytics to identify incident-prone areas and take proactive measures to mitigate future incidents.
The complete Ally security software platform, as well as a preview of a forthcoming video integration leveraging video surveillance and analytics technology from Avigilon, will be on display at the 64th annual Global Security Exchange (GSX) exhibition and trade show, happening Sept. 23-27 at the Las Vegas Convention Center. Visit Motorola Solutions and Avigilon at Booth #2037 for a demo.

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