Two Way Radio Industry News Blog

Radio Industry news from around the world.

Motorola Solutions Reports Preliminary Fiscal 2014 First Quarter Results

on Wednesday, 16 April 2014. Posted in Two Way Radio Industry News Blog

April 15, 2014


SCHAUMBURG, Ill. – April 15, 2014 – Motorola Solutions, Inc. (NYSE: MSI) today announced preliminary financial results for its first quarter 2014. Sales results were below the company’s previous revenue outlook, primarily due to softer demand in the North America Government business along with lower than anticipated Enterprise sales. Non-GAAP earnings per share were within the range of the company’s previous earnings outlook. First quarter sales are expected to be approximately $1.8 billion, down approximately 9 percent from the first quarter of 2013. Full-year total company 2014 sales are now expected to decline low single digits while operating margins are expected to be comparable to previous guidance. This full-year sales outlook assumes Enterprise growth and a low- to mid-single digit decline for the combined Government and iDEN business. The company will provide full earnings results on its call, now scheduled for May 1.

GAAP operating earnings in the first quarter of 2014 are expected to be $170 million or 9.4 percent of sales. GAAP earnings per share are expected to be $0.49.

Non-GAAP* operating earnings in the first quarter are expected to be $212 million or 11.8 percent of sales. Non-GAAP earnings per share for the quarter are expected to be $0.50, within the company’s previous guidance.

Greg Brown, chairman and CEO of Motorola Solutions, said: “Revenues in the quarter did not meet our expectations due primarily to lower than expected volumes in our North America Government business in addition to a push out of certain Enterprise orders late in the quarter. While revenues were less than anticipated in the first quarter, we remain confident that we are well positioned for long-term profitable growth based on our strong pipeline position. We remain committed to our value creation strategy for our shareholders, which combines profitable growth with significant and consistent capital return programs.”

In a separate press release issued today, Motorola Solutions announced the sale of its Enterprise business to Zebra Technologies for $3.45 billion. The release can be found on the company’s website at

Transaction Conference Call and Webcast

Investors are invited to listen to a live webcast of the Motorola Solutions conference call discussing the announced pending transaction between Motorola Solutions and Zebra. The conference call will be held at 8:30 a.m. U.S. Eastern Daylight Time today. To listen to the call, visit the company’s website at

First Quarter Conference Call and Webcast

Motorola Solutions will host its quarterly conference call beginning at 8 a.m. U.S. Eastern Daylight Time on Thursday, May 1. The conference call will be webcast live with audio and slides at

Use of Non-GAAP Financial Information

In addition to the GAAP results included in this presentation, Motorola Solutions also has included Non-GAAP measurements of results. We have provided these Non-GAAP measurements to help investors better understand our core operating performance, enhance comparisons of core operating performance from period to period and allow better comparisons of operating performance to our competitors. Among other things, management uses these operating results, excluding the identified items, to evaluate performance of the businesses and to evaluate results relative to certain incentive compensation targets. Management uses operating results excluding these items because it believes this measurement enables it to make better period-to-period evaluations of the financial performance of core business operations. The Non-GAAP measurements are intended only as a supplement to the comparable GAAP measurements and the company compensates for the limitations inherent in the use of Non-GAAP measurements by using GAAP measures in conjunction with the Non-GAAP measurements. As a result, investors should consider these Non-GAAP measurements in addition to, and not in substitution for or as superior to, measurements of financial performance prepared in accordance with GAAP.

*Non-GAAP financial information excludes from GAAP results the effects of share-based compensation expense, intangible assets amortization expense and highlighted items.

Highlighted items: The company has excluded the effects of highlighted items (and any reversals of highlighted items recorded in prior periods) from its Non-GAAP operating expenses and net income measurements because the company believes that these historical items do not reflect expected future operating earnings or expenses and do not contribute to a meaningful evaluation of the company’s current operating performance or comparisons to the company’s past operating performance.

Share-based compensation expense: The company has excluded share-based compensation expense from its Non-GAAP operating expenses and net income measurements. Although share-based compensation is a key incentive offered to our employees and the company believes such compensation contributed to the revenue earned during the periods presented and also believes it will contribute to the generation of future period revenues, the company continues to evaluate its performance excluding share-based compensation expense primarily because it represents a significant non-cash expense. Share-based compensation expense will recur in future periods.

Intangible assets amortization expense: The company has excluded intangible assets amortization expense from its Non-GAAP operating expenses and net income measurements, primarily because it represents a significant non-cash expense and because the company evaluates its performance excluding intangible assets amortization expense. Amortization of intangible assets is consistent in amount and frequency but is significantly affected by the timing and size of the company’s acquisitions. Investors should note that the use of intangible assets contributed to the company’s revenues earned during the periods presented and will contribute to the company’s future period revenues as well. Intangible assets amortization expense will recur in future periods.

Details of the above items and reconciliations of the Non-GAAP measurements to the corresponding GAAP measurements can be found at the company’s website at

Business Risks

This press release contains "forward-looking statements" within the meaning of applicable federal securities law. These statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and generally include words such as “believes,” “expects,” “intends,” “anticipates,” “estimates” and similar expressions. We can give no assurance that any actual or future results or events discussed in these statements will be achieved. Any forward-looking statements represent our views only as of today and should not be relied upon as representing our views as of any subsequent date. Readers are cautioned that such forward-looking statements are subject to a variety of risks and uncertainties that could cause our actual results to differ materially from the statements contained in this release. Such forward-looking statements include, but are not limited to, Motorola Solutions’ expected results for the first quarter of 2014 and financial outlook for the full year of 2014, statements regarding the proposed transaction to sell the Enterprise business to Zebra technologies, and the return of capital to shareholders. Motorola Solutions cautions the reader that the risk factors below, as well as those on pages 10 through 21 in Item 1A of Motorola Solutions, Inc.'s 2013 Annual Report on Form 10-K and in its other SEC filings available for free on the SEC’s website at and on Motorola Solutions’ website at, could cause Motorola Solutions’ actual results to differ materially from those estimated or predicted in the forward-looking statements. Many of these risks and uncertainties cannot be controlled by Motorola Solutions and factors that may impact forward-looking statements include, but are not limited to: (1) the satisfaction of the conditions to closing (including receipt of regulatory approvals) of the transaction to sell the Enterprise business to Zebra Technologies; (2) the expected timeline for completing such transaction; (3) the ability of Motorola Solutions to return proceeds of the transaction to its shareholders and the timing thereof; (4) the economic outlook for the government and enterprise communications industries; (5) the level of demand for the company's products, particularly if businesses and governments defer or cancel purchases in response to tighter credit or as a result of the pending transaction to sell the Enterprise business to Zebra Technologies; (6) the company's ability to introduce new products and technologies in a timely manner; (7) negative impact on the company's business from global economic conditions, including sequestration in the United States, which may include: (i) continued deferment or cancellation of purchase orders by customers; (ii) the inability of customers to obtain financing for purchases of the company's products; (iii) increased demand to provide vendor financing to customers; (iv) increased financial pressures on third-party dealers, distributors and retailers; (v) the viability of the company's suppliers that may no longer have access to necessary financing; (vi) counterparty failures negatively impacting the company’s financial position; (vii) changes in the value of investments held by the company's pension plan and other defined benefit plans, which could impact future required or voluntary pension contributions; and (viii) the company’s ability to access the capital markets on acceptable terms and conditions; (8) the impact of foreign currency fluctuations on the company when competing for business in foreign markets; (9) the outcome of currently ongoing and future tax matters; (10) the company's ability to purchase sufficient materials, parts and components to meet customer demand, particularly in light of global economic conditions; (11) risks related to dependence on certain key suppliers, subcontractors, third-party distributors and other representatives; (12) the impact on the company's performance and financial results from strategic acquisitions or divestitures, including the sale of the Enterprise business and those that may occur in the future; (13) risks related to the company's manufacturing and business operations in foreign countries; (14) the creditworthiness of the company's customers and distributors, particularly purchasers of large infrastructure systems; (15) exposure under large systems and managed services contracts, including risks related to the fact that certain customers require that the company build, own and operate their systems, often over a multi-year period; (16) the ownership of certain logos, trademarks, trade names and service marks including “MOTOROLA” by Motorola Mobility Holdings, Inc.; (17) variability in income received from licensing the company's intellectual property to others, as well as expenses incurred when the company licenses intellectual property from others; (18) unexpected liabilities or expenses, including unfavorable outcomes to any pending or future litigation or regulatory or similar proceedings; (19) the impact of the percentage of cash and cash equivalents held outside of the United States; (20) the ability of the company to pay future dividends due to possible adverse market conditions or adverse impacts on the company’s cash flow; (21) the ability of the company to repurchase shares under its repurchase program due to possible adverse market conditions or adverse impacts on the company’s cash flow; (22) the impact of changes in governmental policies, laws or regulations; (23) negative consequences from the company's outsourcing of various activities, including certain business operations, information technology and administrative functions; and (24) the impact of our multi-year phased upgrade and consolidation of our enterprise resource planning systems into a single global platform. Motorola Solutions undertakes no obligation to publicly update any forward-looking statement or risk factor, whether as a result of new information, future events or otherwise.

Motorola Solutions’ TC55 Touch Computer

on Wednesday, 09 April 2014. Posted in Two Way Radio Industry News Blog

Motorola Solutions’ TC55 Touch Computer Wins the Red Dot Product Design Award 2014

Smartphone looks and enterprise functionality unite in this innovative mobile computer

Schaumburg, Ill. – April 9, 2014 – Motorola Solutions, Inc. (NYSE: MSI) has been honored with the Red Dot Product Design Award 2014 for the TC55 touch computer. International experts evaluated 4,815 entries from 53 countries and selected the top designs that represent quality and innovative strength. The TC55 will be presented at the Red Dot Design Museum in Essen, Germany, in a special exhibition from July 8 – Aug. 3, 2014.


  • The TC55 merges the features of a traditional enterprise-class mobile computer with the form factor and functionality of a smartphone running the Jelly Bean version of the Android operating system (OS).
  • Designed for the field service, merchandising, and direct store delivery (DSD) markets, the TC55 is a complete business solution, featuring a thin design without compromising the capabilities or durability expected from an enterprise mobile device.
  • It offers an advanced capacitive 4.3-inch high-resolution touch screen that is brighter both indoors and outdoors, consumes less energy and dynamically adjusts to the environment, enabling input with a bare or gloved finger or a stylus – even if the screen is wet.


Curt Croley, managing director of innovation & design, Motorola Solutions

“With Motorola Solutions’ focus on practical innovation, the Red Dot award-winning TC55 touch computer was designed with the friendliness and usability of a smartphone, but built for enterprise needs. It has an integrated scan engine for fast, accurate data capture and a high capacity battery that can withstand the daily wear-and-tear of industrial

Motorola’s New RFID Software Solutions Platform

on Tuesday, 08 April 2014. Posted in Two Way Radio Industry News Blog

Motorola’s New RFID Software Solutions Platform Makes It Easy for Channel Partners and Their Customers to Quickly Get Up and Running with RFID

April 7, 2014


SSP 1.0 provides customers with a simple means to collect and transform massive amounts of data into clear and actionable information

As RFID has shifted to a more prominent role across multiple industries, regulations and customer demands are compelling organizations to heighten their inventory visibility and control. RFID-enabled visibility continues to expand along with the need for a simple way to harness RFID data and transform it into actionable business information.

Motorola Solutions’ new RFID Software Solutions Platform (SSP) 1.0 will enable certified PartnerEmpower channel partners to quickly and easily develop and integrate RFID applications into customers’ existing business processes and systems across multiple industries.


  • SSP 1.0 is a fully-configurable and scalable platform designed for a multitude of usages, devices and industries – enabling channel partners to broaden their portfolio and markets served and organizations to streamline RFID with one solution for all their devices.
  • Channel partners can offer RFID applications that are easy to implement, use and manage with SSP 1.0 - providing customers with a simple means to collect and transform massive amounts of data into clear and actionable information.
  • Handheld apps, remote system health monitoring and predefined reports are available right out of the box with SSP 1.0.
  • SSP 1.0 offers the flexibility and cost savings of choosing only the components that are needed with either the Visibility Platform or the Visibility and Analytics Platform. The Visibility module of both platforms collects, filters and processes raw data across multiple reader types, seamlessly integrating the information into third-party systems.
  • Point-in-time analytics are available as part of the Visibility and Analytics Platform which also includes precise dashboards, reports and event notifications to convert massive amounts of data into clear, actionable intelligence.
  • Through 2014, SSP 1.0 will be offered by a select set of PartnerEmpower channel partners who have integrated this platform into their solution set. In early 2015, Motorola expects to broaden the availability of SSP to more PartnerEmpower channel partners who wish to apply to be part of the SSP partner ecosystem.

Motorola Enterprise Press Release

on Tuesday, 01 April 2014. Posted in Two Way Radio Industry News Blog

Motorola Solutions Provides Cloud-Ready Wi-Fi Services, Unified Access for Any Size Enterprise

March 31, 2014


Suite of hardware & software-based virtual controllers offer massive scalability, new level of simplicity

LAS VEGAS – March 31, 2014 – Motorola Solutions Inc. (NYSE: MSI) is giving customers more options for wireless local area networks (WLAN) that are cost effective and easy to deploy. The new VX 9000 offers businesses one of the most scalable WLAN cloud solutions on the market while still providing the functionality of Motorola’s robust NX hardware controller. The VX 9000 software-based virtualized controller supports up to 25,000 access points in a single instance and can scale to support multiple instances, bringing a new level of simplicity and hardware independence to the WLAN. Motorola’s new NX 7500 multi-service platform is designed for midsize enterprises and campus environments and offers comprehensive management of more than 2,000 access points. Powered by WiNG 5, the NX 7500 ensures optimal RF performance, speed and throughput by enabling every transmission to follow the fastest and most efficient route to its destination.

The EX 3500 is the perfect complement for a Motorola WLAN, delivering unified access with all of the wired networking requirements for branch and remote office deployments. The economical, standalone solution offers the features of a wired access switch with the advantage of centralized management and standardized policies across both the wireless and wireline network. Motorola also is announcing new security enhancements to its AirDefense portfolio to help detect suspicious Bluetooth® devices. AirDefense’s Bluetooth Monitoring is the world’s only solution that can help retailers be on the lookout for Bluetooth-enabled payment card skimmers.


  • The VX 9000 combines scalability with high-performing advanced wireless services, superior deployment flexibility and centralized management of the entire wireless network through a single windowpane. Field upgradable to 10G, the NX 7500 Integrated Service Platform offers a built-in solid-state drive for maximum protection of critical data — including analytics and applications.
  • The EX 3500 switch features gigabit ethernet speed and Quality of Service (QoS) to ensure high performance for applications. Power-over-Ethernet (PoE) support eliminates the need to run power cabling, making installation fast, easy and cost-effective.
  • Motorola’s new AirDefense Bluetooth monitoring is a cost-effective, easy-to-deploy solution that can be up and running in as little as a day, improving payment card security without increasing operational costs.
  • The WiNG 5 operating system provides the advanced brainpower required to create network awareness for the WLAN, allowing every piece of infrastructure in a wireless network to work together to route every transmission as efficiently as possible
  • Motorola’s WLAN Management Service assures performance and availability of business-critical WLAN networks. The service encompasses security and compliance, including rogue identification and threat mitigation; network assurance, which includes troubleshooting, proactive testing and forensic analysis, support for centralized management and policy configuration of Motorola WiNG 5 infrastructure.


Craig Mathias, principal analyst, Farpoint Group

“Given today’s rapidly-increasing need to implement and operate mission-critical, growth-oriented, and high-capacity wireless networks, moving key control and management elements into virtualized and even cloud-based environments is going to see rapid gains in popularity. Motorola Solutions’ new VX9000 points the way to scalable, high-performance wireless IT solutions, with no compromise in functionality or performance.”

Dr. Ing Maurizio Bonmassari, IT manager, Coop SAIT

“Motorola Solutions’ EX 3500 is the perfect wired ethernet switch for unified wired and wireless networks. The technology allows us to remotely stage, configure, monitor and manage the wired EX 3500 through our NX Integrated Services Platforms and provides the simplicity of a single management windowpane for our entire wired and wireless network.”

Imran Akbar, vice president and general manager, Enterprise Networks & Communications, Motorola Solutions

“Customers want flexible, accessible and cost-effective solutions when it comes to their wireless networks. Motorola’s new suite of solutions allows businesses to extend their networks into the cloud with the most scalable options on the market, whether it be the VX 9000 or NX 7500. Additionally, the new EX 3500 switch will provide true unified access and standardized policies across both the wireless and wireline network.”

Motorola Solutions Expands

on Thursday, 27 March 2014. Posted in Two Way Radio Industry News Blog

Motorola Solutions Expands Award-Winning APX™ Project 25 Radio Series

March 26, 2014


Addition of APX 1000, APX 4000XE and APX Dual Radio extends options for first responders, local utilities seeking advanced two-way communications

LAS VEGAS (IWCE, Motorola Solutions, Booth #5021) - March 26, 2014 – Motorola Solutions, Inc. (NYSE: MSI) today announced the newest additions to its award-winning lineup of APX™ mission-critical two-way radios. The APX 1000 and APX 4000XE portable radios, along with the mobile APX Dual Radio, bring to 13 the number of ASTRO® 25 radios in the APX portfolio designed with users in mind.

Users like police, fire, EMS, corrections and public works agencies will find a full array of ASTRO 25 features and functionality on the APX 1000 and APX 4000XE portable radios. The APX Dual Radio is the perfect mobile radio solution for public safety agencies wanting all-band operation. These new solutions provide users with Project 25 (P25) Time Division Multiple Access (TDMA) capabilities to deliver both voice and data messaging over a single wireless communications



  • The APX 1000 is a smaller, value-priced portable radio for utilities, public works and small public safety agencies. The radio features intelligent lighting and renowned APX audio quality with dual microphone noise suppression technology. APX 1000 provides users with P25 TDMA capabilities, including enhanced battery life and advanced radio features and flexibility.
  • Motorola’s robust series of APX radios for extreme conditions is rounded out with the APX 4000XE, which targets public safety agencies looking for a cost-effective portable radio designed to work in the harshest environments. This rugged and durable P25 TDMA-capable radio has an enhanced ergonomic control top for simplified use and includes dedicated control knobs for volume and channel selection. APX 4000XE features dual microphone noise suppression technology and supports Bluetooth®.
  • The APX mobile radio line is expanding with the introduction of the APX Dual Radio, providing all-band operation that enables monitoring of up to four bands, including simultaneous monitoring of more than one channel at a time using the Motorola O7 Mobile Radio Control Head. Designed for public safety, the APX Dual Radio also features dual and single priority scan technology to provide first responders with the most efficient mobile radio capabilities.
  • Earlier this month, Motorola announced another addition to the APX series with the launch of the APX 7000L Multi-Band Portable Radio with LTE, which was designed specifically to meet the evolving technical and challenging deployment needs of users.
  • ASTRO 25 is now the most widely used P25 mission-critical voice and data communication network in the world. Combined with these APX radios, ASTRO 25 provides reliable and always available communication for government, public safety and other agencies, including public works.
  • Motorola’s Service from the Start for APX radios gives customers fast repair turnaround times, increased help desk support and chemical, liquid and physical damage coverage.


Brenda Herold, corporate vice president, Global ASTRO Products and Solutions, Motorola Solutions

“Since the Motorola APX series was launched in 2008, it has grown rapidly to meet the needs of everyone requiring mission-critical radio communications. These P25 TDMA-capable additions to our APX lineup are further examples of how Motorola Solutions is redefining safety for mission-critical users and giving them optimum choice and flexibility. Every feature and function on these ASTRO 25 radios is designed with users in mind, from the rugged, easy-to-operate design, to the loudest, clearest audio. The end result is a robust series of radios providing the right device for the right user in every situation.”

Motorola Solutions’ Real-Time Crime Center Starter Kit

on Thursday, 27 March 2014. Posted in Two Way Radio Industry News Blog

Motorola Solutions’ Real-Time Crime Center Starter Kit Gives Cities an Entry Point to Next Level of Intelligent Policing

March 26, 2014


Easy access to data enables officials to dedicate more of their time to policing the city, driving down crime.

Motorola Real Time Crime Starter Kit ImageLAS VEGAS (IWCE, Motorola Solutions Booth #5021) – March 26, 2014 – Municipalities may enhance situational awareness and predictive policing efforts now with the Real-Time Crime Center Starter Kit from Motorola Solutions Inc. (NYSE:MSI). With 90% of police departments set to increase their use of predictive policing tactics in the next five years, Motorola’s system integration and professional consultation services will help public safety officials implement that strategy.

The Real-Time Crime Center solution takes inputs from multiple data sources such as video, sensors, alarms, computer-aided dispatch (CAD) and records and combines them with data analytics and mission-critical radio networks to deliver one, unified operational view. The starter kit will utilize Motorola’s Real-Time Intelligence Console (RIC) as the backbone for a system that will integrate video and other solutions with an agency’s existing system, including dispatch platforms, to help identify and distribute information to first responders. By sharing the right information at the right time, agencies can shorten response time, proactively deploy resources and increase situational awareness.


  • The Motorola Real-Time Crime Center Starter Kit package consists of the RIC platform including software licensing for a RIC console position and connections to support interfacing with a CAD platform and up to two video management platforms.
  • The starter kit will give customers the ability to connect up to 100 existing cameras back into the RIC, integrating feeds from multiple video management systems on to one screen and selecting the most relevant video for improved incident management.
  • The RIC provides an aggregated, user configurable console view that integrates multiple disparate public safety systems and third-party applications into a unified public safety workflow.
  • Motorola’s professional services help guide departments through Real-Time Crime Center visioning, training and needs assessments. Design and planning also will assist departments in preparation for the organizational transformation ahead and can demonstrate measurable improvements to their communities.


David Thomas, solutions vice president, Motorola Global Solutions and Services

“For most police departments, the focus and field of expertise is crime-fighting and crime prevention, not implementing and managing technology. The Real-Time Crime Center Starter Kit from Motorola Solutions allows agencies to implement predictive policing tactics and leverage existing technology to provide relevant and timely intelligence to improve closure rates, help stop a crime in action and proactively identify potential incidents before they occur.”

Two-Way Radios Enhancing Today’s Communication Technology

on Thursday, 27 March 2014. Posted in Two Way Radio Industry News Blog


SWAT Team Image Public Safety StoryWhen I tell people Motorola Solutions’ largest business is two-way radios, there is a two-way radio solution for every industry, and it’s a multibillion dollar market, I often get an odd look. That look is typically followed by the question, “Two-way radios? You mean like walkie-talkies?”

With all the buzz that surrounds cellular technology, two-way Land Mobile Radio (LMR) is often overlooked in today’s communication portfolio – but it is an ever-evolving technology that continues to provide reliable communications plus innovative new features that help organizations to stay connected, better manage their workforce, keep employees safe and increase productivity. Today’s device is not the same radio used in the 1960s. Today, a modern, standards-based radio is also data-enabled with an IP address that enables lots of cool, exciting functionality. Yes, I said cool!

In November, my home state, Illinois, and other states across the Midwest experienced a rare outburst of violent storms and tornadoes. As I was reviewing news coverage of the storms, it struck me that during an event like this, first responders need to reliably communicate using voice and data on a two-way radio, to coordinate response and save lives. They need a device that is designed specifically for the rugged world they operate in, and it needs to be easy to use – no phone numbers to look up and dial, no competing for spectrum capacity with consumers, just hit the push-to-talk button and talk. A two-way radio is a simple, reliable, purpose-built tool that is very good at its job – always-available communications.

For mission-critical communications, two-way radio – with its extended coverage range and extremely rugged equipment – does the job better than any other solution. For example, the STARCOM21 statewide Project 25 radio network covers the entire state of Illinois with approximately 270 radio tower sites, providing dedicated capacity to first responders across the state. It is much easier to keep 270 sites hardened, which means being always available, than the thousands of towers cellular technology requires.

And when the disaster strikes, like last November, those thousands of cell towers must also support hundreds of thousands of consumers, all competing for the same shared capacity. When a cell tower is knocked out by a storm, consumers have no way to communicate.

If a radio tower goes down the radio user can still communicate in direct mode,radio-to-radio communications, providing additional peace of mind the call will get through. In addition, powerful vehicle-mounted mobile radios in direct mode can work for 10’s of miles, covering large areas easily.

So next time you see a police officer, check to see if the officer has a radio. I am sure he will have one. Then ask him or her to share with you what the radio means to them in the moments that matter. I think you will find it interesting and cool, too!

John Kedzierski is Motorola Solutions Director of Product and Solutions Marketing and previously the Motorola Solutions Area Sales Manager for State of Illinois and Indiana.

Ritz-Carlton Grand Cayman

on Wednesday, 26 March 2014. Posted in Two Way Radio Industry News Blog

Ritz-Carlton Grand Cayman Enhances Its Guests' Experience with Motorola’s Wireless Technology

March 25, 2014


365-room luxury hotel hosting tourists and executives from around the world allows guests to enjoy unrestricted connectivity

Cayman Islands – March 25, 2014 – Motorola Solutions Inc. (NYSE: MSI) announced that the Ritz-Carlton Grand Cayman has deployed Motorola’s WLAN wireless solution throughout the hotel to provide its guests with exceptional service. The Ritz-Carlton found Motorola’s WLAN technology to be a stable, reliable and scalable solution that helps improve guest satisfaction, especially during the highest demand times each day.

Hotel guests enjoy high-performance Internet for web access and data streaming from any area of the hotel, including conference rooms. The WLAN technology also offers enhanced service to the hotel staff who can be more effective and quick in their response to any guest requirement.


  • The Motorola WLAN solution offers high-speed connectivity at 2.4 and 5 GHz to all hotel guests, with functionalities pertaining to WiNG 5 technology, such as smart power and traffic management, roaming and security.
  • WLAN access points (APs) provide safe connectivity and reliable business performance for any environment, both indoors and outdoors.
  • The solution is managed on a centralized basis with a RFS7000 wireless controller, AP622, AP6562 and AP8132.
  • Data, video, and voice applications may be supported by this solution, which offers Quality of Service (QoS).
  • This solution was deployed in association with Guest-tek, a worldwide leader in technology integration for the hotel industry.

Jerry Ulrich, vice president, Information Technology at Marriott International Caribbean

“We are pleased to be working with Motorola Solutions at The Ritz-Carlton Grand Cayman. Motorola was selected for this five diamond hotel because their solution meets our Global Property Network Standards which are designed to provide reliable Internet services for our guests to remain connected with colleagues, family and friends.”

Thomas Moore, director, Retail & Hospitality, Motorola Solutions North America

"We are very proud that the Ritz-Carlton has chosen our WLAN wireless communication solution and has allowed us to furnish a tool that will stand behind their promise to provide their guests with unforgettable connectivity."

Motorola Solutions at IWCE 2014

on Wednesday, 26 March 2014. Posted in Two Way Radio Industry News Blog

Motorola Solutions Demonstrates Advances in Public Safety Solutions and Communications at IWCE 2014

March 25, 2014


Motorola focuses on public safety’s key issues, continuing to provide first responders with technology advancements

LAS VEGAS – (IWCE, Motorola Solutions, Booth #5021) – March 25, 2013 – Motorola Solutions, Inc. is showcasing its latest technology at the International Wireless Communications Expo (IWCE), March 23-27 at the Las Vegas Convention Center in Nevada. The company will focus on public safety’s key issues while equipping first responders with new advancements in next generation incident command and a new line of mission critical solutions.


  • Motorola is currently conducting its 2014 Government and Public Safety Industry Survey on technologies supporting public safety communications. The survey is open to all members of the public safety community and takes about five minutes to complete. A full executive summary of the results will be available in April and will be sent to all participants. These results can help public safety agencies benchmark and compare their systems and plans with their peers.
  • Unified Push-To-Talk (PTT), part of Motorola’s VALR mission critical architecture, enables multi-net operations. Unified PTT encompasses the entire continuum of a mission critical system, from the devices first responders hold in their hands to the applications in front of a dispatcher in a command center plus the wireless networks and common interfaces in between. It also offers a public safety-optimized user application operating on Motorola’s public safety-grade devices like the LEX 700 Mission Critical Handheld with Android 4.2.2 (Jelly Bean) operating system and user downloadable client applications operating on consumer Android smartphones.
  • The demand for practical and compelling user applications on public safety networks is growing steadily. The ASTRO® 25 Mission Critical Data solution provides P25 standard data and our new ASTRO 25 Enhanced Data service to fully enable automatic vehicle tracking (AVL) and telemetry applications. These data services are available today on all APX portable and mobile radio models. ASTRO 25 is also introducing Geo Talkgroup Select Assist – our first command center application for re-grouping radios within a geographic boundary.
  • The ASTRO 25 system architecture provides several options for analog conventional and trunking customers who want to move to digital. The amount of legacy components in existing systems can make it difficult to migrate all of them at once. Replacement of these components and subsystems can be achieved gradually with ASTRO 25. The G-Series’ industry-leading, future-ready digital platform is a solution on the market to help customers move from analog conventional to digital P25 TDMA with software upgrades only.
  • Motorola’s Migration Assurance Program also provides customers a clear roadmap for transitioning their infrastructure, devices, software and more from analog to digital. It allows for a seamless technology migration while utilizing a flat, predictable annualized fee financial model.
  • Twisted Pair Solutions, a wholly owned subsidiary of Motorola Solutions, recently announced that its WAVE® software was placed on the U.S. Department of Defense (DoD) Unified Capabilities (UC) Approved Products List (APL). WAVE was granted Information Assurance (IA) certification by the Defense Information Systems Agency (DISA) and Interoperability (IO) certification from the Joint Interoperability Test Command (JITC).

5-Star Rating from CRN

on Tuesday, 25 March 2014. Posted in Two Way Radio Industry News Blog

Motorola Solutions Awarded 5-Star Rating in CRN’s 2014 Partner Program Guide

March 24, 2014


Annual guide recognizes the very best channel partner programs in the market

SCHAUMBURG, Ill. – March 24, 2014 – Motorola Solutions, Inc. (NYSE: MSI), a leading provider of mission-critical communication solutions and services for enterprise and government customers, today announced it has been awarded a 5-Star rating in the CRN 2014 Partner Program Guide. The annual directory is the definitive listing of technology vendors that service solution providers or provide products through the IT channel. The 5-Star Partner Program rating recognizes an elite subset of companies that offer solution providers the best partnering elements in their channel programs.

Motorola’s PartnerEmpower™ program rewards channel partners for their investment in developing the highly specialized skill sets needed to sell, design, implement and deploy innovative mobility and communications solutions. Through this global program, Motorola recognizes channel partners for their expertise in specific technologies, markets or application development, helps them establish critical market differentiation, and provides an array of resources designed to help them build greater sales momentum.

To determine the 2014 5-Star recipients, The Channel Company’s Research team assessed each vendor’s application based on investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support and communication.

“Solution providers have a lot of choices when it comes to selecting vendor partners. Identifying the right vendor, with the right technologies, and the right approach can make all the difference,” said Robert Faletra, CEO, The Channel Company. “Our annual Partner Program Guide and 5-Star rating recognizes the very best channel programs available in the market today to help solution providers determine which vendor delivers the best partner elements for their individual business goals.”

“Motorola Solutions is honored to receive the 5-star rating once again, and we are committed to the PartnerEmpower program and our global community of partners, distributors and resellers who are among the most competent and knowledgeable partners in the industry,” said Chris Lonnett, vice president of global channels and sales operations for Motorola Solutions. “PartnerEmpower is focused on helping our partners grow their business, increase their profitability and earn a return on their investment in the relationship.”

The 2014 Partner Program Guide will be featured on and the 5-Star Partners listing will be highlighted in the April issue of CRN.

About The Channel Company

The Channel Company is the channel community's trusted authority for growth and innovation, with established brands including CRN, XChange Events, IPED, and SharedVue. For more than three decades, we have leveraged our proven and leading-edge platforms to deliver prescriptive sales and marketing solutions for the technology channel. The Channel Company provides Communication, Recruitment, Engagement, Enablement, Demand Generation and Intelligence services to drive technology partnerships. Learn more at

About Motorola Solutions

Motorola Solutions is a leading provider of mission-critical communication solutions and services for enterprise and government customers. Through leading-edge innovation and communications technology, it is a global leader that enables its customers to be their best in the moments that matter. Motorola Solutions trades on the New York Stock Exchange under the ticker “MSI.” To learn more, visit For ongoing news, please visit our newsroom or subscribe to our news feed.

Department of Defense UC APL Approval

on Tuesday, 25 March 2014. Posted in Two Way Radio Industry News Blog

Twisted Pair Solutions’ WAVE® Software Granted Department of Defense UC APL Approval

March 19, 2014


WASHINGTON - March 19, 2014 – Twisted Pair Solutions, a wholly owned subsidiary of Motorola Solutions, Inc. (NYSE: MSI), today announced that its WAVE software was placed on the U.S. Department of Defense (DoD) Unified Capabilities (UC) Approved Products List (APL). WAVE was granted Information Assurance (IA) certification by the Defense Information Systems Agency (DISA) and Interoperability (IO) certification from the Joint Interoperability Test Command (JITC).


The UC APL is the single approving authority for all military departments and DoD agencies in the acquisition of communications equipment that is to be connected to the Defense Information Systems Network (DISN).

Products must demonstrate adherence to rigorous security, high availability, IPv6 support and quality of service standards.


Tom Guthrie, general manager, Twisted Pair Solutions

"Twisted Pair Solutions is committed to meeting the most rigorous standards of our defense clients, and the UC APL approval is evidence of this commitment. A listing on the UC APL helps to inform DoD and agency personnel which products meet DISA’s demanding IA and IO requirements. We are pleased to see WAVE added to this exclusive list."

About Motorola Solutions

Motorola Solutions is a leading provider of mission-critical communication products and services for enterprise and government customers. Through leading-edge innovation and communications technology, it is a global leader that enables its customers to be their best in the moments that matter. Motorola Solutions trades on the New York Stock Exchange under the ticker “MSI.” To learn more, visit For ongoing news, please visit our newsroom or subscribe to our news feed.

About WAVE

WAVE is the industry’s most powerful and flexible push-to-talk over broadband solution for secure, real-time collaboration on any device over any network in any location. WAVE transforms smartphones, tablets and PCs into team communication tools and integrates with land-mobile radios to provide unified voice, text messaging and presence in a single, easy-to-use application.

About Twisted Pair

Based in Seattle, Wash., Twisted Pair Solutions has been developing and delivering critical communications software to military, government and commercial organizations since 2002. Its products can be deployed as an on-premise enterprise solution or as a private managed cloud solution providing deployment choices to customers and partners. Twisted Pair Solutions is a wholly owned subsidiary of Motorola Solutions, Inc.

Motorola Solutions APX™ 7000L Multi-Band Portable Radio with LTE

on Wednesday, 19 March 2014. Posted in Two Way Radio Industry News Blog

Delivers Fast, Efficient Data and Voice Connectivity for U.S. Federal Law Enforcement

March 18, 2014


Built-in 4G LTE technology simultaneously transmits and receives data without interrupting the LMR voice channel, enabling faster transfer of over-the-air data

SCHAUMBURG, Ill. – March 18, 2014 – Motorola Solutions, Inc. (NYSE: MSI) today introduced the latest offering in its series of APX™ Series Project 25 (P25) Two-Way Radios: the APX 7000L Multi-Band Portable Radio with LTE, which was specifically designed to meet the evolving technical and challenging deployment needs of U.S. federal law enforcement. The APX 7000L operates on both Long Term Evolution (4G LTE) mobile broadband and Land Mobile Radio (LMR) networks, delivering fast and efficient data operation combined with mission critical LMR voice connectivity across the nation.

Using 4G LTE, the APX 7000L transmits and receives data, such as Over-the-Air Programming (OTAP) and Over-the-Air Rekeying (OTAR), faster than with standard LMR technology. For instance, a 3 MB file can be sent in 12 seconds over a 4G LTE network, compared to several minutes on portable radios that do not use 4G LTE technology. In addition, confirmation is sent back to the operations center after the over-the-air data has been delivered and installed. And with the APX 7000L’s separate 4G LTE and LMR modes, agents can receive the data while simultaneously using the LMR voice channel.


    • The APX 7000L enables access to data coverage on commercial 4G LTE wireless networks and will operate on the nationwide public safety broadband network that the First Responder Network Authority (FirstNet) is developing.
    • Roams between 4G LTE and LMR data networks to maintain a continuous link; utilizes LMR data network when 4G LTE coverage is unavailable.
    • Integrated GPS receiver enables the outdoor location of an individual to be transmitted to map-based location software for increased safety of personnel in the field.
    • Advanced Messaging Service offers a solution for sending and receiving preconfigured or free-form messages efficiently and discreetly between field personnel and support staff in the office, dispatch or command center; also supports Be on the Lookout (BOLO) alerts and CJIS-compliant database queries.
    • Dual-band capability to interoperate with other agencies on 700/800 MHz and VHF; meets current P25 and 4G LTE standards to support new technology and data applications.
    • Backward and forward compatibility for operation on existing and future systems.
    • Includes noise suppression technology and a rugged, easy-to-operate design that are featured in APX series radios for use in challenging environments.
    • Validated at Federal Information Processing Standards (FIPS) 140-2 Level 3, offering U.S. government agencies a high level of information assurance and encryption.
    • Motorola offers a full suite of services to support the APX 7000L throughout its lifecycle, including support services and training, to help customers plan, implement and run their operations more effectively.


Brenda Herold, corporate vice president, Global ASTRO® Products and Solutions, Motorola Solutions

“The APX 7000L uses 4G LTE mobile broadband networks to reduce the time needed for over-the-air-programming to mere seconds, compared to several minutes on systems that don’t use 4G LTE technology. As the data component works separately and in the background, the LMR voice channel remains available, thereby minimizing downtime and enabling federal agents to focus on their mission.”

Paul Mueller, vice president, U.S. Federal Government Markets Division, Motorola Solutions

“While data transmission is becoming more important to federal agents, it cannot be at the expense of the mission critical LMR voice communications they need for responding and coordinating in the field. Because the APX 7000L authenticates quickly and remotely, agents can drop into an assignment and be ready to go to work at a moment’s notice.”

Motorola Solutions’ New Workabout Pro 4 Mobile Computer: Equipped for Today, Adaptable for Tomorrow

on Wednesday, 19 March 2014. Posted in Two Way Radio Industry News Blog

March 17, 2014


New rugged handheld offers same signature modular design that has led the industry for nearly 20 years

ATLANTA (MODEX, Motorola Solutions Booth #3527) – March 17, 2014 – Motorola Solutions, Inc. (NYSE: MSI) today introduced the Workabout ProTM 4 rugged mobile computer, one of the industry’s most modular products – enabling businesses to customize the device to meet their mobile workers’ specific needs. The ergonomic Workabout Pro 4 is the only mobile computer with modules capable of reading low frequency (LF), high frequency (HF) and ultra high frequency (UHF) RFID tags. The next generation of the Workabout Pro series offers a unique, flexible design, making it easy for businesses to upgrade almost all key features to the latest technologies by simply changing modules in their own facilities.


Built for manufacturing, transportation and logistics, warehousing, field service and government environments, the lightweight Workabout Pro 4 mobile computer is ideal for voice picking, proof of delivery, vehicle maintenance and remote expert solutions that can help improve productivity and customer service.

With its aggressive price point, larger display and long-range scanning option, the Workabout Pro 4 addresses customers’ needs as a new offering between Motorola’s MC3000 and MC9000 families of mobile computers.

Research shows a substantial Total Cost of Ownership (TCO) benefit for companies that select rugged enterprise-grade devices for line-of-business applications. The modular architecture of the Workabout Pro 4 can further reduce TCO with the ability to upgrade features and extend its life expectancy.

Businesses can choose the most appropriate data capture technology and voice-enabled applications for their workforces with new scan engine, RFID, camera and voice modules for the Workabout Pro 4.

The Workabout Pro 4 is backward compatible to existing backroom accessories and a majority of Workabout Pro 3 partner modules, providing additional investment protection for customers.

Motorola’s Primary Service maximizes the Workabout Pro 4’s performance with easy access, fast repair and expert support. Mobility Lifecycle Management services also are offered to help customers optimize and manage their complex device environments.


Joe White, vice president of Enterprise Mobile Computing, Motorola Solutions

“As business needs change and mobile technologies evolve, Motorola Solutions remains committed to the Workabout Pro series with the Workabout Pro 4’s new features and improved performance. Built on the series’ modular design principles, cost-conscious companies have the flexibility to buy the features they need today and easily add those needed in the future.”

Motorola Solutions and AVX Expand Solutions for Hope in Democratic Republic of the Congo

on Thursday, 13 March 2014. Posted in Two Way Radio Industry News Blog

March 13, 2014


SCHAUMBURG, Ill. and FOUNTAIN INN, S.C. – March 13, 2014 – Motorola Solutions, Inc. (NYSE: MSI) and AVX Corporation (NYSE: AVX) today announced expansion of Solutions for Hope to the Province of North Kivu, the conflict-prone area of the Democratic Republic of the Congo (DRC). The innovative Solutions for Hope platform allows tantalum from the DRC to be used in Motorola Solutions and AVX products without the involvement of illegal armed groups, or “conflict free.” Tantalum is a material used to manufacture certain capacitors that enable electronic products and is derived from the mineral coltan, which is in rich supply in the DRC.


  • Solutions for Hope was launched in July 2011 in the DRC’s Katanga province. For the first time in the region, it created a “closed-pipe” supply model that has proven effective. The model uses a defined set of suppliers covering the mines, smelters, capacitor manufacturers (AVX) and end users (Motorola Solutions).
  • As a result, Solutions for Hope not only validates that “conflict minerals” do not enter the supply chain but also creates economic benefits for artisanal miners and their families. Thus, it supports the policies of the United States and the European Union because it avoids imposition of a de facto, country-wide embargo on the DRC that would impoverish non-conflict areas.
  • The same closed-pipe model will engage a mine (Mwangachuchu Hizi International (MHI)) and smelters (F&X and Global Advanced Metals) to initiate a flow of tantalum within a conflict-free framework in North Kivu that will help enable miners to work and support their families and generate transparent public revenue for the DRC.
  • New legislation requires U.S. companies to disclose the use of certain minerals, including tantalum, used in their products and to describe the process used to ensure that the purchase of these minerals does not fund the illegal armed groups operating in the DRC. Solutions for Hope is consistent with the requirements of this new legislation.
  • Solutions for Hope supports the development and implementation of several initiatives already under way in cooperation with the International Conference of the Great Lakes Region (ICGLR) and the government of the DRC to establish a conflict-free infrastructure in the DRC, such as:
  • The iTSCi Programme, which provides due diligence assessment on the upstream supply chain; baseline and continual evaluation of the circumstances around the mine; facilitation of stakeholder engagement; traceability of minerals produced and independent auditing
  • Certification of mines by German Federal Institute for Geosciences and Natural Resources (BGR) Certified Trading Chains
  • Validation and capacity building of conflict-free supply chains put in place by the government of the DRC with support from multiple donors, including the U.S. Agency for International Development (USAID) and the EU
  • Conflict-free smelter program by the Conflict-Free Sourcing Initiative
  • Due diligence guidance and implementation by the Organization for Economic Co-operation and Development (OECD) and the United Nations Group of Experts
  • Public-Private Alliance for Responsible Minerals Trade, which links global end users with upstream operators and governments to promote responsible sourcing
  • A multi-stakeholder group with representatives from AVX, Motorola Solutions, Global Advanced Metals, the Enough Project, the Public Private Alliance for Responsible Minerals Trade and the USAID implementing partner International Organization for Migration visited the MHI mine site and North Kivu provincial authorities in November 2013 to evaluate the feasibility of the project in the region.
  • An independent auditor has validated Solutions for Hope so it can be used by other companies that wish to demonstrate a responsible supply chain while continuing to use DRC-mined minerals. North Kivu is a province bordering Lake Kivu in the eastern DRC. Its capital is Goma. The region is politically unstable and has been one of the flashpoints in military conflicts in the region since 1994.
  • Solutions for Hope demonstrates the commitment of AVX and Motorola Solutions to being in the vanguard of companies committed to humane, people-focused responses to the conflict-mineral problem. Motorola Solutions and AVX will continue to work with stakeholders to evaluate the project so that lessons can be shared with other industries in other regions and Solutions for Hope can be expanded.


Willing King, deputy general manager - tantalum, AVX Corporation

“AVX is dedicated to achieving the highest standards for conflict-free supply chains using innovative and reliable methods that preserve and protect human rights around the globe. AVX has been and will continue to be a corporate leader and partner to establish groundbreaking practices that set an example for other companies to reach the goal of a conflict-free supply chain without victimizing the innocent."

Rich Valin, chief procurement officer, Motorola Solutions

“While the problem of conflict minerals cannot be solved by one company or a single industry, Solutions for Hope underscores Motorola Solutions’ commitment to responsible sourcing from the DRC. We have helped to create this supply line to demonstrate that the DRC can and should remain a viable source of conflict-free minerals. This tightly controlled supply line will validate conflict-free tantalum for these capacitors and support the conflict-free verification systems being implemented in the DRC."

Sasha Lezhnev, senior policy analyst, Enough Project

“Building a conflict-free mine in the heart of eastern Congo is both a tremendous and courageous step in an area where deadly armed groups roamed just a year ago. Motorola Solutions, AVX, and MHI deserve serious praise for making this happen. We look forward to seeing concrete benefits for Congolese miners and communities from the project, as we have seen from other clean mines in the region.”

Diana Putman, USAID mission director for Democratic Republic of Congo

“The start-up of legitimate conflict-free mining in North Kivu is a significant milestone and supports USAID's long-term goal of establishing a more stable economic environment in eastern Congo that generates benefits for local populations and transparent revenue for the Congo’s government. These efforts demonstrate to the world that with the proper cooperation of governments, civil society and industry a truly conflict-free supply chain can be developed within some of the more historically troubled areas of the DRC. We applaud and support the efforts of companies that engage in conflict-free sourcing from the DRC.”

Motorola Solutions Foundation Contributes Toward Public Safety in Vietnam

on Friday, 07 March 2014. Posted in Two Way Radio Industry News Blog

949.5 million VND (US$45,000) for public safety education and recognition of first responders

HANOI, Vietnam March 06, 2014

Motorola Solutions Inc. (NYSE: MSI) today, through the charitable arm of the company, Motorola Solutions Foundation, announced contributions totaling 949.5 million VND (US$45,000) to two organizations in Vietnam with the aim of enhancing public safety and recognizing the sacrifice and dedication of brave first responders across the country.

Trung Nguyen, country manager for Motorola Solutions Vietnam, presenting an official certificate of the Motorola Solutions Fund contribution to Nguyen Van Bong, vice director of the Social Charity Fund of the Vietnam Police News Agency. From left to right: Motorola Solutions senior director of legal and government affairs, Richard A. Brecher, Trung, US-ASEAN Business Council president Alexander Feldman, Hieu, Social Charity Fund vice director Nguyen Van Bong and College of Logistics & Technology for People Police vice rector, Dang Viet So.

The foundation's contribution to the College of Logistics & Technology for People Police will be used to fund workshops on public safety. In addition, families of selected first responders across Vietnam will receive financial assistance through the foundation's contribution to the Social Charity Fund's Bravery Fund.

The contributions were officially presented to the respective organizations in a brief ceremony during the US-ASEAN Business Council meeting, held at the Ministry of Public Security and attended by Dang Van Hieu, deputy minister from the Ministry of Public Security Vietnam, representatives from MSI and recipient organizations.


  • The Motorola Solutions Foundation has been committed to empowering communities in which it operates in. Through these contributions, the Motorola Solutions Foundation collaborates with public safety agencies and charity organizations to foster programs that aim to improve public safety.
  • The contributions were awarded to:
  • The College of Logistics & Technology for People Police to fund three workshops titled, "Public Safety Knowledge Sharing Series Understanding Mission Critical Communication Technologies." The workshops will present the latest information on public safety communication to over 200 public safety communication officials.
  • The Social Charity Fund's Bravery Fund, in recognizing the efforts of brave first responders across Vietnam. The contribution of 316.5 million VND (US$15,000) will benefit families of these first responders through financial assistance in the form of new house construction, as well as cash, gifts or scholarships.


Trung Nguyen, country manager, Motorola Solutions Viet Nam Pte. Ltd.

"Motorola Solutions has been in Vietnam for many years and we are not only doing business, but also committed to being part of the community where we operate. Our contribution to the College of Logistics & Technology for People Police and the Social Charity Fund's Bravery Fund is our initiative to show our appreciation and lend assistance to those who dedicate their lives for the safety of the people of this nation."

Matt Blakely, senior director, Motorola Solutions Foundation

"Motorola Solutions Foundation is extremely proud to support the College of Logistics & Technology for People Police and the Social Charity Fund's Bravery Fund as part of our on-going commitment to improve the public safety in countries like Vietnam, where we live and work."

About Motorola Solutions Foundation

The Motorola Solutions Foundation is the charitable and philanthropic arm of Motorola Solutions. With employees located around the globe, Motorola Solutions seeks to benefit the communities where it operates. The company achieves this by making strategic grants, forging strong community partnerships and fostering innovation. The Motorola Solutions Foundation focuses its funding on public safety, disaster relief, employee programs and education, especially science, technology, engineering and math programming. For more information on Motorola Solutions Corporate and Foundation giving, visit

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