Two Way Radio Industry News Blog

Radio Industry news from around the world.

Las Vegas Metro Police Switch to Motorola Solutions

on Wednesday, 18 March 2015. Posted in Two Way Radio Industry News Blog

Forty-two million residents, tourists now covered by state-of-the-art, interoperable communications system

LAS VEGAS – March 17, 2014 – Ensuring public safety in one of the top tourist destinations in the world with a dispersed resident population, the Las Vegas Metropolitan Police Department (LVMPD) faces a unique set of challenges in protecting 42 million people each year. A new $26 million Project 25 (P25) communications system from Motorola Solutions (NYSE:MSI) has now been implemented by LVMPD to help officers communicate clearly and reliably in any situation, whether it’s an issue in the rugged outlying areas of Clark County, a crowded casino or in one of 150,000 guest rooms in Las Vegas.

With more than 3,400 LVMPD personnel serving 7,900 square miles of Clark County, implementation of the new system needed to be done carefully, thoroughly and quickly. The Motorola Solutions team set a strategy for the 33-site ASTRO® 25 network and worked through several challenging technical issues -- including interference mitigation, radio configuration, system optimization and coverage testing -- in order to get the system up and running on an aggressive timetable and on budget. More than 5,000 Motorola Solutions APX™ two-way radios have been deployed to LVMPD officers, Clark County Detention officers and officers in the city of Mesquite, Nevada, who have recently joined the network. The system includes Motorola Solutions radio dispatch consoles and data capabilities for radio fleet management.

LVMPD implemented PremierOne™ records management software for in-house personnel and field reporting. Additionally they plan to upgrade their current Motorola Solutions computer aided dispatch (CAD) system to PremierOne CAD and Mobile to help streamline their end-to-end public safety workflows.

LVMPD also signed an 11-year, $31 million lifecycle management and support services agreement for systems and equipment. The additional services help maintain security compliance and network performance, as well as ensure the system is current and refreshed, giving personnel the benefit of having the latest in public safety technology.

KEY FACTS

  • Motorola Solutions APX series radios are rugged, easy to operate and deliver loud and clear audio as LVMPD users deal with the loud sounds of casinos, concerts and sporting events in addition to day-to-day activities in the community.
  • Motorola Solutions’ radio consoles and desk sets deliver quality audio, reliable communication and ease of use for personnel in the field or in one of the eight LVMPD command centers.
  • The PremierOne suite of applications is designed to help streamline public safety workflows and improve response times from incident creation to resolution. LVMPD will be switching to the integrated solution which allows users to seamlessly share and reuse information across applications, increasing efficiency, reducing errors, and allowing for safer incident resolutions.
  • Motorola Solutions’ lifecycle management and support services will help ensure LVMPD systems are leveraging the latest technologies and tools while providing the level of support needed to maximize system and device performance, availability and keep costs under control.
  • LVMPD is a joint city-county police force for the City of Las Vegas and Clark County, Nevada. Staff includes more than 2,400 police officers plus 750 correctional officers operating the Clark County Detention Center. LVMPD serves a resident population of almost 2 million people and 42 million tourists.

SUPPORTING QUOTES

Joseph Lombardo, sheriff, Las Vegas Metropolitan Police Department

“The addition of Motorola Solutions’ reliable communications system greatly assists us in providing professional service to our citizens and the millions of visitors that come to Las Vegas each year. The last thing an officer should be worrying about while doing their job is whether or not someone will hear their call for assistance.”

Michael Barnbeck, director, Las Vegas Metropolitan Police Department Radio Systems Bureau

“As a police officer in the line of duty, intermittent radio traffic is unacceptable. Motorola Solutions has proven to be a trusted partner by installing a reliable public safety-grade communication system, six months ahead of schedule. The network is interoperable and helps us better meet the needs of our community with more efficient communication methods and faster response times.”

Larry Mabry, vice president, Motorola Solutions

“Transmissions over police radios can be the difference between life and death. Motorola Solutions worked closely with the Las Vegas Metropolitan Police Department to rapidly implement and deploy a communications system designed specifically for the unique and dangerous situations their officers face every day. Officers can now communicate clearly and can have confidence that their voice is being heard in an emergency situation.”

Motorola Solutions Invests in Drone Maker CyPhy Works

on Tuesday, 17 March 2015. Posted in Two Way Radio Industry News Blog

Innovative solution puts eyes and ears in hard-to-reach locations

SCHAUMBURG, Ill. — March 16, 2015 — Motorola Solutions has made a strategic investment in CyPhy Works, a leading developer of advanced unmanned aerial vehicles (UAVs), also known as drones. Founded by Helen Greiner, co-founder of iRobot, CyPhy Works has developed a drone technology and business roadmap that pioneers use of “microfilament tether” technology that enables long-duration or persistent flight with secure streaming of high-speed data and high-definition video.

“Real-time information is a powerful tool for our public safety and commercial customers,” said Paul Steinberg, chief technology officer at Motorola Solutions. “A tethered drone collecting situational awareness in large or hard-to-reach locations quickly puts eyes and ears on the scene, enabling our customers to read the moment, know what’s relevant and help them make fast decisions about how to deploy resources. This can help not only resolve incidents faster but also provide information to help prevent critical situations from happening in the first place.”

CyPhy Works’ easy-to-operate flying robots are well suited for use in public safety and commercial applications. The company offers “no-pilot” hardware systems, autopilot and control software, uninterrupted high-definition and infrared imaging, and laser measurement sensors. Its microfilament technology can be used for long-term, long-duration operation in the field without charging batteries, which enables real-time secure data transfer to the ground station.

Motorola Solutions’ investment in CyPhy Works is part of its strategy to advance mission-critical communications by connecting public safety and commercial customers with real-time data and intelligence like never before. CyPhy Works is part of Motorola Solutions’ growing network of investments in technologies that are contributing to the smart public safety solutions that enable the safer cities of the future. Earlier this year, the company announced investments in VocalZoom, a developer of sensors for speech enhancement, and SceneDoc, maker of “public safety’s trusted digital notebook.”

“The opportunity to offer flying robots, or UAVs, to the public safety and commercial sectors for imaging, mapping, monitoring and other applications is truly exciting,” said Greiner, CyPhy Works CEO. “Our robust platform is specifically designed for field operations in rough real-world conditions.”

Terms of the investment by Motorola Solutions Venture Capital were not disclosed.

Motorola Solutions Announces Speakers at IWCE 2015

on Tuesday, 17 March 2015. Posted in Two Way Radio Industry News Blog

LAS VEGAS – March 16, 2015 – Motorola Solutions, Inc. (NYSE: MSI) will share its thought leadership throughout numerous speaking engagements during the weeklong event. Motorola Solutions experts will participate in a variety of panels addressing key public safety topics. The speaker session details are below; all speaking times are Pacific Standard Time.

SPEAKER LINE-UP:

Monday, March 16: 8:30 a.m. - 12 p.m. - Developing Apps for the Enterprise and Critical Communications

James Wolfinbarger, Intelligence-Led Public Safety Solutions Consultant, Motorola Solutions

Applications on mobile devices, whether on a smartphone or two-way radio, are becoming more prolific, providing services that previously were not available. Learn concepts of applications and application development, what tools are available today and which mobile applications are useful in an enterprise or critical environment.

Monday, March 16: 8:30 a.m. - 12 p.m. - Project 25 Foundations and System Technology Updates for 2015

Andy Davis, Senior Resource Manager, Motorola Solutions

Gain a deeper understanding and updated awareness of the established P25 standards, the matching equipment capabilities, and the continued evolution of system technologies and interfaces. Direct references to the completed P25 standards as published are emphasized to provide a full comprehension of the completed P25 phases.

Monday, March 16: 1 p.m. – 4:30 p.m. - Next-Generation Command and Surveillance Centers

Thomas Gross, Director, Command Center Solutions, Motorola Solutions

Command and surveillance centers are the hub of many communications systems. Explore new technologies for the center itself such as big data and video storage concerns, solutions for real-time analysis and analytics and new options for dispatch consoles such as CSSI and DMR. Also review the potential of virtual dispatch centers that use high-speed IP access to connect virtually instead of physically.

Monday, March 16: 1 p.m. – 4:30 p.m. - Next-Generation Wireless Networks: 4G, LTE and Broadband

Gary Schluckbier, Director, Secure Systems, Motorola Solutions

With the national broadband plan now a reality, review all the major 4G and broadband options, while discussing availability, build out, cost, applications, access and partnerships. 4G wireless networks promise an unprecedented opportunity for agencies and other organizations to improve their effectiveness and communications capabilities. But what makes a network 4G? How does broadband make it all work? What is hype and what is real? And when will it all become a reality?

Wednesday, March 18: 11 a.m. – 12:15 p.m. - Cybersecurity is Everyone’s Concern

Gary Schluckbier, Director, Secure Systems, Motorola Solutions

Cybersecurity threats are rising every year at an alarming rate and becoming very disruptive to day-to-day operations. Organizations can’t afford to wait for something to happen; they need to be proactive in addressing potential threats. From patient health records to corporate espionage to public safety data, understand how to analyze strengths and weaknesses of your enterprise’s Cybersecurity system and tools. Review identity management, known vulnerabilities, malware and Denial of Service (DOS) attacks as you analyze and predict the security level of your system.

Wednesday, March 18: 1:15 p.m. – 2:30 p.m. - A New Era in Manufacturing

Glen Davis, NA Automotive Systems, Motorola Solutions

As global competitiveness increases, domestic US manufacturer’s face new challenges operationally that today’s digital radio platforms address in compelling ways. Explore the top trends in manufacturing technology, learn about the top 3 concerns manufacturers have that digital radio answers, and identify digital radio sales opportunities in the manufacturing space.

Wednesday, March 18: 1:15 p.m. – 2:30 p.m. - A Communications Strategy That Makes Sense for Critical Utilities

Mike Koch, Energy & Utility Principal, Motorola Solutions

With critical utilities in need of upgrades to existing networks, new solutions are available to increase coverage and efficiency for mobile users in need of clear voice and data connections. Review the challenges utilities face as they modernize their communication systems, move from analog to digital systems and enable modern grid functionality such as distribution automation, charging electric vehicles and integrating renewable energy sources.

Wednesday, March 18: 2:45 p.m. – 4 p.m. - Next-Generation Push-to-Talk Roundtable: Cellular, Satellite, Wireless LAN and LTE

James Mustarde, WAVE Product Marketing Manager, Motorola Solutions

LTE, Wireless LAN, satellite, commercial broadband and managed cloud services can extend the reach and value of two-way radio systems. Examine carrier-deployed LTE PTT, satellite-based PTT‘s reach, extending LMR PTT into an organization’s wireless LAN and cellular applications for interoperability for workforce and fleet management. Cover key topics about converging networks, including standards, infrastructure, devices, applications, cost, delivery mechanisms, performance, reliability and ecosystem.

Wednesday, March 18: 4:15 p.m. – 5:30 p.m. - Estudios de Caso: TETRA, LTE y P25

General Antonino dos Santos Guerra Neto, Chief of IT and Communication of Brazilian Army

Thursday, March 19: 8:30 a.m. – 9:45 a.m. – General Session Manufacturers/Carriers Roundtable: An Industry’s Perspective on Everything Wireless

Rishi Bhaskar, Vice President, Motorola Solutions

Join leading manufacturers and carriers as they share their viewpoints on the changing landscape in communications technology. Hear the industry’s perspective on FirstNet, its RFP, LTE, the Cloud, Cybersecurity and other issues in this no-holds barred discussion.

Thursday, March 19: 9:45 a.m. - 11 a.m. - An Update on P25 Compliance Assessment Program (CAP)

Andy Davis, Senior Resource Manager, Motorola Solutions

Don’t miss this opportunity to hear the latest news about the Project 25 Compliance Assessment Program (P25 CAP), where P25 equipment suppliers formally demonstrate their compliance with the suite of P25 standards. CAP provides assurance the P25 equipment you are purchasing meets P25 standards for performance, conformance and interoperability. P25 CAP enables better planning for agency interoperability and procurement in addition to assured interoperability between competing manufacturers.

Thursday, March 19: 9:45 a.m. – 11 a.m. - Latest Advances in Firefighter Communications

Mark Krizik, Principal Staff Engineer, Motorola Solutions

Firefighting is a tough job. Unfortunately, many line-of-duty Death Reports (LODD) and Near Miss reports point to communications failures as one of the causes. While operational issues play another role, technology has improved to the point that a number of advances are now available to improve firefighter safety. Additionally, a number of industry standards groups, and government funded research projects, are working on advances to push the envelope of firefighter safety even more. Examine hardened radios and accessories, in-building communications, body vitals telemetry and firefighter location technologies.

Thursday, March 19: 11:15 a.m. – 12:30 p.m. - Wearable Technology for Critical Infrastructure, Public Safety and the Enterprise

Bert Van Der Zaag, Senior Manager User Experience Design, Motorola Solutions

Networked sensors, devices and monitors, better known as “wearable technology” has gone beyond public safety use in the past few years. Broadband and cellular have created some very interesting new wearable technologies, from biometric trackers that the NFL uses to Google Glass. Examine how these and other wearable technologies can be used by critical infrastructure, public safety and enterprises to track motion, location, biometrics and environmental conditions, and even for two-way alerting.

Thursday, March 19: 11:15 a.m. – 12:30 p.m. - M2M Communications and the IP Transition for Utilities

Mike Koch, Energy and Utility Principal, Motorola Solutions

Utilities are at a crossroads. At the same time that they face increasing demands for communications to support smart grid and cybersecurity requirements, they are challenged by the threat that as part of the IP Transition carriers will discontinue providing analog circuits that currently provide communications connectivity to many of their substations and other mission critical assets. In turn, this has forced utilities to find communications alternatives, including unlicensed broadband services. The Utilities Telecom Council (UTC) has been working through its Smart Networks Council (SNC) and with The Alliance for Telecommunications Industry Solutions (ATIS) and its Public Safety Related Applications Task Force (PSRATF) to develop solutions for utilities and carriers to manage the IP Transition. Assess the options for utilities to find alternatives, and review the work of the SNC and the PSRATF as they discuss next steps for going forward.

Thursday, March 19: 11:15 a.m. – 12:30 p.m. - The Future of Drones in Public Safety

Ryan Seick, Product Manager, Motorola Solutions

Unmanned Aviation Systems (UAS) or drones have been successfully used by the military for years, for investigations and surveillance. And recently big name tech companies have made high-profile investments in UAS technology. Address practical legal, regulatory, and technical questions including the process for getting authority to use UAS and how does an agency deploy/integrate drone control in its communications infrastructure, as well as public sentiment toward drones.

Thursday, March 19: 2 p.m. – 3:15 p.m. - An International Roundup of Next-Generation Communication

Francisco Urdaz, Motorola Solutions

Friday, March 20: 8:30 a.m. – 9:30 a.m. - Next-Generation Smart Devices for Public Safety

Bruce Oberlies, Motorola Solutions

The use of smart devices is a growing trend across all organizations. Discuss the different devices that can be used including smart phones, tablets and handhelds, the benefit of using public-safety grade technology or commercial- grade technology and what is the impact of having instant information in the field. Examine form factor, hardening and the economics of smart devices for public safety.

Friday, March 20: 8:30 a.m. – 12 p.m. - Future of Video Communications

Michael Fox, Senior Director, Smart Public Safety Solutions, Motorola Solutions

Examine different aspects of utilizing video on devices, for surveillance and for situational awareness. Also evaluate the bandwidth, analytics and storage options for video files.

Nødnett recognised with two International TETRA Awards

on Friday, 13 March 2015. Posted in Two Way Radio Industry News Blog

Motorola Solutions and DNK win ‘Best use of TETRA in Public Safety’ and ‘Green TETRA’ for Norway’s nationwide public safety network

BASINGSTOKE, England – March 12, 2015 – Shortlisted in five categories, Motorola Solutions (NYSE: MSI) has won two 2015 International TETRA Awards.

Together with Norway’s Directorate for Emergency Communication (DNK), Motorola Solutions has won ‘Best use of TETRA in Public Safety’ for Nødnett, the country’s first nationwide Public Safety network. From the polar north to Norway’s urban centres, Nødnett is one of the most innovative, challenging Terrestrial Trunked Radio (TETRA) based public safety digital voice and data communications networks in the world. The infrastructure not only encompasses the rollout of TETRA Enhanced Data Services (TEDS) for improved data transmission capabilities, it also integrates cross border communication with the neighbouring Swedish TETRA network.

Motorola Solutions and its customer DNK also won the ‘Green TETRA’ category for deploying TETRA in adherence to strict environmental regulations with Norway’s national parks. With responsibility for operations and support of the Nødnett network until 2026, Motorola Solutions took the award-winning decision to select a sustainable approach early on in the building process to support performance and maintenance.

The awards, now in their fourth year, were judged by: David Chapiro, chairman, Intema Communications SA, Argentina; Roger Dowling, former director of Sepura and TCCA, now an independent industry consultant; Robin Davis chair, TCCA Transport Group and civil business development director, Actica Consulting; Tony Gray, TETRA advocate currently working for P3 in Germany; Adrian Grilli, Managing Director, JRC UK and board member of EUTC (European Utilities Telecom Council); Jolly Wong, Hong Kong Police and the TETRA Association’s Ambassador in China; Kevin Graham, managing director, Global Digital Solutions Pty Ltd; and Richard Lambley, Consultant Editor, TETRA Today Magazine.

Nødnett is the multi-agency digital radio communication system owned by DNK, which leads the development of the communication network for emergency and public safety services in Norway and is subordinated to the Ministry of Justice.

“TETRA is a vital communications technology that continues to evolve capability to support voice and data for mission-critical operations,” said Derek Phipps, vice president Solutions & Services for Europe & Africa, Motorola Solutions. “These awards reflect excellence in this field and highlight the close working partnership we have with our customers, bringing further innovation to TETRA and the way it is used by public safety in the moments that matter.”

The judges also recognised Motorola Solutions’ in three additional categories:

  • Best use of TETRA for Transport’ for Norway’s Avinor Oslo Airport which depends on its TETRA radio communication services for efficient maintenance and vital flight operations.
  • ‘Best Integration of Future Broadband with TETRA’ for WAVE Work Group Communications.
  • ‘Best TETRA Innovation’ for the successful deployment of the Real Time Video Intelligence (RTVI) system over TEDS on the Nødnett network

Motorola Solutions Marks 1 Million APX Radio Sales in Past 5 Years

on Wednesday, 25 February 2015. Posted in Two Way Radio Industry News Blog

Extreme durability and best-in-class audio quality fuel appeal even during tight budgets

The daughter of a Texas government fleet mechanic found something on the ground last year: A Motorola Solutions APX two-way radio. At the time, she had no idea it had fallen more than 2,000 feet from a Texas Department of Public Safety helicopter that had been providing air support for a search warrant operation.

After the fleet mechanic returned the radio, the only repair needed was a new belt clip to get the unit back into service. The tough and reliable APX two-way radio continues to be the first choice of many public safety departments and their first responders around the world.

While radio technology has continued to evolve over the years and can now support multiple data features, the No. 1 feature remains voice communications. Intelligent lighting, noise suppression, loudness, clarity and customizable radio profiles combine to meet the evolving needs of first responders.

Motorola Solutions’ award-winning APX two-way radios have been refined and perfected by years of feedback from first responders, which gives them continuing appeal even when agency budgets have been lean. The radio’s rugged design is built to resist drops, water damage and extreme pressure. Each two-way radio undergoes Motorola Solutions’ Accelerated Life Test, which includes exposure to solar radiation, drops, extreme temperatures and submersion tests. The testing ensures customers receive the best products for everyday operations.

Some key features differentiating Motorola Solutions’ APX two-way radios include Mission Critical Wireless Bluetooth®, Enhanced Data rates for GPS and Personnel Accountability for fireground operations. Over the last five years, Motorola Solutions has customized radios for different groups of mission critical users. There is a complete portfolio of APX portable and mobile radios, for every user at every price point.

The fire community partnered with Motorola to design the APX XE Series, which has exaggerated controls for easy use when wearing gloves and more powerful audio to keep lines of communication clear even in environments with ongoing sirens and heavy fire suppression equipment. The million-selling APX portfolio has evolved to meet the various and demanding needs of public safety customers while keeping its durability, reliability and powerful core features.

Fortune Recognizes Motorola Solutions on ‘World’s Most Admired Companies’ List

on Tuesday, 24 February 2015. Posted in Two Way Radio Industry News Blog

SCHAUMBURG, Ill. – Feb. 24, 2015 – Fortune magazine has named Motorola Solutions (NYSE: MSI) to its prestigious list of “World’s Most Admired Companies.” For the second consecutive year, Motorola Solutions is ranked No. 3 in the industry category of “Network and Other Communications Equipment.”

Described as the definitive report card on corporate reputations, “Most Admired” rankings are based on a survey of more than 4,000 corporate executives, members of boards of directors and financial analysts asked to rate companies in their industries. Only companies ranked in the top 50 percent of their industry are included in the list.

The survey measures nine reputation attributes, including innovation, people management, use of corporate assets, social responsibility, quality of management, financial soundness, long-term investment, quality of products/services and global competitiveness.

The full list and related stories appear online and in Fortune magazine (March 1 issue date and on newsstands Feb. 23).

Motorola Solutions extends and transforms management of Victorian Government emergency services data network

on Wednesday, 18 February 2015. Posted in Two Way Radio Industry News Blog

Melbourne, Australia. – Tuesday, 17 February 2015 – Motorola Solutions, Inc. (NYSE: MSI), has signed an agreement with the Victorian Government valued at AUD$41.5 million to extend the management of Victoria’s Metropolitan Data Network (MDN) for an additional two years from March 2015, with an option for two additional one year extensions.

MDN, the first emergency communications network to be procured under a build, own and operate public-private services model in Australia, was first deployed in 2005 and provides secure data communications for Victoria Police and Ambulance Victoria, primarily across the greater Melbourne metropolitan region with roaming capability on to a commercial network to provide coverage beyond the metropolitan area. The agreement enables Motorola Solutions to support the agencies to stay at the forefront of technology innovation, eventually allowing for a wider choice of devices and applications, including the option to integrate Bring Your Own Device and Application solutions (BYOD and BYOA). This would be managed without compromising MDN’s highly secure and reliable performance. The contract also positions the Victorian Government to deliver against a key goal outlined in its Emergency Management Long Term Communications Plan to “Establish a statewide, sector-wide broadband capability.”

Key Facts

  • Motorola Solutions originally signed a groundbreaking five-year contract with the Victorian Government in 2003 to design, build and manage the MDN network, providing agencies across the greater Melbourne metropolitan area with direct access to data in the field for the first time.
  • Since then, the network has consistently met and exceeded service levels, including stringent availability targets. This level of performance ensures an ‘always available’ service to emergency services agencies.
  • This is the second time the contract for MDN has been extended with Motorola Solutions, following a decade of successful service delivery.
  • The new agreement will see Motorola Solutions maintain MDN to its current mission critical standards while trialling new and emerging technologies including 4G broadband data and a range of new terminal devices.
  • The Emergency Services Telecommunications Authority supports the delivery of MDN through managing the contract and monitoring delivery on behalf of the Victorian Govenrment
  • In addition to MDN, Motorola Solutions manages the Metropolitation Mobile Radio network for ESTA and the emergency services agencies it supports. Motorola Solutions designed and built this network and has managed it for the Victorian Government since 2004.

Supporting quotes

Steve Crutchfield, Managing Director, Motorola Solutions Australia and New Zealand

“We’re delighted that the State of Victoria has once again turned to Motorola Solutions as its partner of choice to help manage MDN to its current, mission critical standards while preparing the service for transformation to a next generation solution.

This agreement further demonstrates our committment to equipping Australian emergency services agencies and personnel with the latest public safety technology solutions, significantly improving their ability to communicate with each other during an incident or disaster. In delivering MDN, we are drawing upon our strong services heritage to provide a highly reliable service that has met stringent levels of service over the past decade. MDN is an essential service for the state that enhances capability in the field and ultimately helps to protect and save lives across the state.”

Motorola Solutions Supports New Cybersecurity Policies

on Tuesday, 17 February 2015. Posted in Two Way Radio Industry News Blog

Company joins policy discussion at President Obama’s cybersecurity summit

SCHAUMBURG, Illinois – Feb. 13, 2015 – Motorola Solutions, Inc. (NYSE: MSI) was invited by the White House to participate in the White House Summit on Cybersecurity and Consumer Protection today at Stanford University in Palo Alto, California.

“Moving forward, it is essential that public and private sectors adopt a coordinated approach to achieving shared goals to improve cybersecurity,” said Motorola Solutions’ Robert Hoffman, corporate vice president of government affairs, who attended on behalf of the company. “Motorola Solutions supports efforts by the White House and the U.S. Congress to coordinate cyberthreat intelligence, and better improve cybersecurity capabilities throughout government and industry. Through greater public and private engagement, we can raise awareness and empower stakeholders to understand and act.”

The Summit brought together major stakeholders on cybersecurity, including senior leaders from the White House and federal government, executives from a broad range of industries including technology and communications companies as well as law enforcement officials, consumer advocates and technical experts.

Participants met to discuss key cybersecurity policy topics such as increasing public-private partnerships, improving cybersecurity information sharing and creating and promoting improved cybersecurity practices and technologies.

The President’s Executive Order on Critical Infrastructure Cybersecurity led to the development of the Cybersecurity Framework. Motorola Solutions participated alongside government and industry partners to help develop the National Institute of Standard’s (NIST) Cybersecurity Framework. The company incorporated the framework within its overall risk management process and continues to conduct outreach to encourage wider use.

Policy and political attention to cybersecurity continues to increase around the world to address a variety of threats from terrorist networks, malicious programmers and organized crime. The federal government can provide support to industry by enacting legislation that strengthens critical information sharing and advances operational measures to enhance cybersecurity.

Motorola Solutions Declares Quarterly Dividend, Sets Date for Annual Meeting

on Friday, 13 February 2015. Posted in Two Way Radio Industry News Blog

SCHAUMBURG, Ill. – Feb. 12, 2015 – Motorola Solutions, Inc. (NYSE: MSI) today announced that its board of directors has approved a regular quarterly dividend of 34 cents per share payable in cash on April 15, 2015, to stockholders of record at the close of business on March 13, 2015.

The board also set May 18, 2015, as the date for its 2015 Annual Stockholders Meeting to be held in Washington, D.C., and set March 20, 2015, as the record date for determining stockholders eligible to vote at the Annual Stockholders Meeting.

Motorola Solutions Acquires Emergency CallWorks for Smart Public Safety Innovation

on Friday, 13 February 2015. Posted in Two Way Radio Industry News Blog

Transaction allows Motorola Solutions to equip command centers with web-based 911 call-answering software solution

SCHAUMBURG, Ill. and BIRMINGHAM, Ala. – Feb. 12, 2015 – Motorola Solutions, Inc. (NYSE: MSI), a leading provider of mission-critical communication solutions and services for public safety and commercial customers, today announced that it has acquired Emergency CallWorks, a privately held leading provider of Next-Generation 9-1-1 (NG9-1-1) call-taking software for public safety. Terms of the transaction were not disclosed.

“Smart public safety starts with accurately routing and addressing emergency calls from the community,” said Bob Schassler, executive vice president, Solutions and Services, Motorola Solutions. “Emergency CallWorks’ solution provides an advanced, next-generation version of 911 that will be capable of moving beyond voice-only calls by processing multimedia information into the call flow. Its browser-based workstation architecture eliminates proprietary 911 switching hardware, simplifies operations and provides cost-effective system implementation, allowing for remote monitoring, service and support, with continuous delivery of innovative new features.”

NG9-1-1 systems help police, fire and emergency medical teams better manage critical incidents by allowing more information to flow seamlessly from the public, through a 911 network and command center, to emergency personnel. Transforming situational awareness for officers on the front line can ultimately improve safety for both the public and first responders.

Founded in 2006 and headquartered in Birmingham, Alabama, Emergency CallWorks is tackling some of the toughest public safety dilemmas by pioneering the consolidation of NG9-1-1 call-taking into a single, simplified software solution. It can be deployed either as an on-site implementation or as a remote hosted solution, making it scalable to even the smallest public safety agencies, which enables access to the latest technology at a predictable price point.

“Together, Motorola Solutions and Emergency CallWorks have a clear, shared vision for the potential of NG9-1-1, and we are excited about the opportunity to accelerate adoption in the marketplace through Motorola Solutions,” said Craig Parker, CEO of Emergency CallWorks, who will continue to lead the Emergency CallWorks team at Motorola Solutions. “Our combined portfolio will provide unmatched incident-to-resolution capabilities for 911 operators and emergency responders.”

Motorola Solutions’ acquisition of Emergency CallWorks is part of its strategy to advance mission-critical communications by connecting public safety and commercial customers with real-time data and intelligence like never before.

“The acquisition of Emergency CallWorks reinforces Motorola Solutions’ commitment to helping its customers – from the largest state government to the smallest municipality – realize the full potential of NG9-1-1,” said Schassler. “We are excited to expand Motorola Solutions’ thought leadership in this important segment with Emergency CallWorks’ proven technology and talent.”

Motorola Solutions continues to deliver command-and-control capabilities that enable public safety agencies to focus on their mission and not the technology. The company will continue to offer hardware-based 911 management through its partners to its customers who prefer that solution. The acquisition of Emergency CallWorks provides Motorola Solutions’ customers with a new option for evolving the technology in their command centers and helps public safety answering points prepare for the next phase of NG9-1-1 services.

Emergency CallWorks now is a wholly owned subsidiary of Motorola Solutions.

Motorola Solutions Reports Fourth-Quarter and Full-Year 2014 Financial Results

on Wednesday, 04 February 2015. Posted in Two Way Radio Industry News Blog

FOURTH-QUARTER HIGHLIGHTS
 
  • Fourth-quarter sales flat from a year ago, including $27 million of unfavorable foreign currency impact
  • North America sales grew 4 percent from a year ago, driven by record Product sales
  • Completed $4.2 billion U.S. pension de-risking transaction, including a $1.9 billion non-recurring charge, resulting in fourth-quarter GAAP loss per share from continuing operations* of $4.02
  • Non-GAAP** earnings per share (EPS) from continuing operations of $1.25 driven by North America sales growth and lower overall operating expenses
  • Returned $1.5 billion to shareholders in share repurchases and dividends in the quarter; $2.9 billion for the full year
SCHAUMBURG, Ill.  Feb. 4, 2015  Motorola Solutions, Inc. (NYSE: MSI) today reported its earnings results for the fourth quarter and full year of 2014. Click here for a printable news release and financial tables.
 
SUPPORTING QUOTE
 
“Our fourth-quarter results demonstrate a solid finish to a transformational year,” said Greg Brown, chairman and CEO of Motorola Solutions. “The business continues to show signs of improvement, driven by growth in North America and significantly higher backlog. Our ongoing progress to simplify our organization and rationalize our cost structure will further position us for long-term success.”
 
KEY FINANCIAL RESULTS
 
  Fourth Quarter Full Year
  2014 2013 Change 2014 2013 Change
Motorola Solutions, Inc.
  Sales ($M) $1,823 $1,817 0% $5,881 $6,227 -6%
GAAP
  Operating earnings (loss) ($M) -$1,459 $325 -549% -$1,006 $947 -206%
 
Percent of sales
-80.0% 17.9%   -17.1% 15.2%  
  EPS from continuing operations -$4.02 $1.12 -459% -$2.84 $3.45 -182%
Non-GAAP
  Operating earnings ($M) $483 $396 22% $1,069 $1,156 -8%
 
Percent of sales
26.5% 21.8%   18.2% 18.6%  
  EPS from continuing operations $1.25 $1.37 -9% $2.58 $3.86 -33%
 
Segments
Products
  Sales ($M) $1,246 $1,212 3% $3,807 $4,109 -7%
  GAAP operating earnings (loss) ($M) -$944 $237 -498% -$667 $639 -204%
 
Percent of sales
-75.8% 19.6%   -17.5% 15.6%  
  Non-GAAP operating earnings ($M) $394 $283 39% $754 $775 -3%
 
Percent of sales
31.6% 23.3%   19.8% 18.9%  
 
Services
  Sales ($M) $577 $605 -5% $2,074 $2,118 -2%
  GAAP operating earnings (loss) ($M) -$515 $88 -685% -$339 $308 -210%
 
Percent of sales
-89.3% 14.5%   -16.3% 14.5%  
  Non-GAAP operating earnings ($M) $89 $113 -21% $315 $381 -17%
 
Percent of sales
15.4% 18.7%   15.2% 18.0%  
 
Non-GAAP financial information excludes after-tax charges of approximately $5.27 per diluted share related to share-based compensation and highlighted items. Details on these non-GAAP adjustments and the use of non-GAAP measures are included later in this news release.
 
OTHER SELECTED FOURTH-QUARTER FINANCIAL RESULTS
 
  • Revenue – Fourth-quarter sales were flat, including $27 million of unfavorable foreign currency impact, primarily reflecting growth in North America. Fourth-quarter Product sales grew 3 percent driven primarily by an improvement in devices, while Services declined 5 percent driven by lower iDEN and system integration sales.
  • Operating margin  Fourth-quarter GAAP operating margin was -80 percent of sales. GAAP operating earnings were impacted by a $1.9 billion non-recurring charge related to the U.S. pension de-risking activity. Non-GAAP operating margin was 26.5 percent of sales reflecting $86 million in lower operating expenses compared with the fourth quarter of 2013, primarily due to staff reductions across all functions and lower pension and variable compensation expense.
  • Taxes  The fourth-quarter 2014 GAAP effective tax rate from continuing operations resulted in a benefit of 38 percent, driven by the loss from continuing operations, as well as other benefits recorded throughout the year. The fourth quarter 2014 non-GAAP tax rate from continuing operations was 35 percent. This compares with a negative GAAP effective tax rate of 7 percent and a non-GAAP tax rate of 5 percent in the fourth quarter of 2013. The GAAP and non-GAAP tax rates in the fourth quarter of 2013 include the favorable impact of $113 million or $0.42 per share of net tax benefits associated with the recognition of certain foreign tax credits as a result of the implementation of a holding company structure for certain non-U.S. subsidiaries.
  • Cash flow – The company used $700 million in operating cash from continuing operations during the quarter largely driven by incremental pension contributions of $846 million.
  • Cash and cash equivalents – The company completed the sale of its Enterprise business to Zebra Technologies for $3.45 billion and ended the year with total cash of $4 billion. The company returned $1.5 billion to shareholders through share repurchases and cash dividends during the quarter and $2.9 billion for the full year.
OTHER SELECTED FULL-YEAR FINANCIAL RESULTS
 
  • Revenue – Full-year sales declined 6 percent to $5.9 billion. The decrease in sales reflects a $302 million, or 7 percent, decrease in the Products segment driven by first-half declines in North America and lower Asia Pacific results.
  • Operating margin  For the full year, GAAP operating margin was -17.1 percent of sales, driven by a $1.9 billion non-recurring charge related to the U.S. pension de-risking activities. Non-GAAP operating margin was 18.2 percent of sales, driven by $208 million in operating expense reductions for the full year. Pension expense and variable compensation were lower compared to the previous year.
  • Taxes  The 2014 non-GAAP effective tax rate from continuing operations was 32 percent, compared with a non-GAAP effective tax rate from continuing operations of 2 percent in the fourth quarter of 2013. The 2013 GAAP and non-GAAP full-year tax rates include the favorable impact of $337 million or $1.25 per share of net tax benefits associated with the recognition of certain foreign tax credits as a result of the implementation of a holding company structure for certain non-U.S. subsidiaries.
  • Cash flow – The company used $685 million in operating cash from continuing operations during the year largely driven by pension contributions of $1.3 billion.
KEY HIGHLIGHTS
 
Sales Growth
 
  • Secured significant projects that demonstrate strength in core products and services, including a $148 million statewide public safety network, radios and services agreement with the state of Michigan
  • Demonstrated growing demand for services offerings with a 10-year, $62 million services agreement with Prince George’s County in Maryland; a two-year, $36 million managed services contract extension with the Victorian Mobile Data Network in Australia; a 10-year, $31 million lifecycle services agreement with Las Vegas Metropolitan Police Department in Nevada; and a multi-year, $15 million managed services contract with Forestal Mininco in Chile
  • Showed strength in commercial markets with a multimillion dollar TETRA digital radio system for Dow Chemical Netherlands, a $12 million ASTRO® digital radio system for a U.S. chemical company, and a $2 million WAVE® push-to-talk over broadband contract with a Mexico petroleum company
Innovation and Product Growth
 
  • Expanded Public Safety LTE portfolio with LEX L10 mission-critical handheld device, which comes equipped with Motorola Solutions’ new Public Safety Experience that provides first responders with the right information at their fingertips
  • Introduced ASTRO 25 Cloud Core Managed Service offering, which enables public safety agencies to access the latest Project 25 land mobile radio technology as well as provide a communications platform for long-term growth and new capabilities
  • Expanded MOTOTRBO™ digital portable radio portfolio with slim, lightweight SL300 and SL1600 models ideal for everyday use in industries such as education, retail, hospitality, event management and private security

BUSINESS OUTLOOK***

  • First quarter 2015 – Motorola Solutions expects a revenue decline of 2 to 4 percent compared with the first quarter of 2014. This assumes a $40 million**** unfavorable currency impact, which translates to revenue growth of -1 to 1 percent in constant currency. The company’s outlook assumes growth in North America, contraction in Europe and a decline in iDEN revenues. The company expects non-GAAP earnings per share from continuing operations in the range of $0.22 to $0.27 per share.
  • Full-year 2015 – The company expects revenue to be flat to down 2 percent compared to 2014. This assumes a $160 million**** unfavorable currency impact, which translates to revenue growth of 1 to 3 percent in constant currency. The company’s outlook assumes growth in North America, contraction in Europe and a decline in iDEN revenues. The company expects non-GAAP earnings per share from continuing operations in the range of $3.15 to $3.35 per share.
****Based on currency rates as of Feb. 2, 2015.
 
CONFERENCE CALL AND WEBCAST
 
Motorola Solutions will host its quarterly conference call beginning at 7 a.m. U.S. Central Standard Time (8 a.m. U.S. Eastern Standard Time) Wednesday, Feb. 4. The conference call will be webcast live with audio and slides at www.motorolasolutions.com/investor.
 
CONSOLIDATED GAAP RESULTS
 
A comparison of results from operations is as follows:
 
  Fourth Quarter Full Year
  2014 2013 2014 2013
Net sales ($M) $1,823 $1,817 $5,881 $6,227
Gross margin ($M) 912 901 2,831 3,109
Operating earnings (loss) ($M) -1,459 325 -1,006 947
Earnings (loss) from continuing operations ($M) -926 293 -696 939
Net earnings ($M) 201 343 1,299 1,099
         
Diluted EPS from continuing operations -$4.02 $1.12 -$2.84 $3.45
         
Weighted average diluted common shares outstanding 230.5 261.2 245.6 270.5
 
HIGHLIGHTED ITEMS AND SHARE-BASED COMPENSATION EXPENSE 
 
The table below includes highlighted items and share-based compensation expense for the fourth quarter of 2014.
   
Fourth Quarter
(per diluted common share) 2014
   
GAAP Earnings from Continuing Operations  -$4.02
   
Highlighted Items:  
Share-based compensation expense 0.05
Reorganization of business charges 0.04
Tax expense on legal entity reorganization 0.04
Reduction in net deferred tax liability for undistributed earnings (0.06)
Revaluation of deferred taxes for change in effective state tax rates 0.05
Pension settlement loss, including related expenses 5.15
Total Highlighted Items 5.27
   
Non-GAAP Diluted EPS from Continuing Operations $1.25
 
USE OF NON-GAAP FINANCIAL INFORMATION 
 
In addition to the GAAP results included in this presentation, Motorola Solutions also has included non-GAAP measurements of results. The company has provided these non-GAAP measurements to help investors better understand its core operating performance, enhance comparisons of core operating performance from period to period and allow better comparisons of operating performance to its competitors. Among other things, management uses these operating results, excluding the identified items, to evaluate performance of the businesses and to evaluate results relative to certain incentive compensation targets. Management uses operating results excluding these items because it believes this measurement enables it to make better period-to-period evaluations of the financial performance of core business operations. The non-GAAP measurements are intended only as a supplement to the comparable GAAP measurements and the company compensates for the limitations inherent in the use of non-GAAP measurements by using GAAP measures in conjunction with the non-GAAP measurements. As a result, investors should consider these non-GAAP measurements in addition to, and not in substitution for or as superior to, measurements of financial performance prepared in accordance with generally accepted accounting principles.
 
Highlighted items: The company has excluded the effects of highlighted items (and any reversals of highlighted items recorded in prior periods) from its non-GAAP operating expenses and net income measurements because the company believes that these historical items do not reflect expected future operating earnings or expenses and do not contribute to a meaningful evaluation of the company’s current operating performance or comparisons to the company’s past operating performance.
 
Share-based compensation expense: The company has excluded share-based compensation expense from its non-GAAP operating expenses and net income measurements. Although share-based compensation is a key incentive offered to the company’s employees and the company believes such compensation contributed to the revenue earned during the periods presented and also believes it will contribute to the generation of future period revenues, the company continues to evaluate its performance excluding share-based compensation expense primarily because it represents a significant non-cash expense. Share-based compensation expense will recur in future periods.
 
Details of the above items and reconciliations of the non-GAAP measurements to the corresponding GAAP measurements can be found at the end of this press release.

BUSINESS RISKS 
 
This press release contains "forward-looking statements" within the meaning of applicable federal securities law. These statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and generally include words such as “believes,” “expects,” “intends,” “anticipates,” “estimates” and similar expressions. The company can give no assurance that any actual or future results or events discussed in these statements will be achieved. Any forward-looking statements represent the company’s views only as of today and should not be relied upon as representing the company’s views as of any subsequent date. Readers are cautioned that such forward-looking statements are subject to a variety of risks and uncertainties that could cause the company’s actual results to differ materially from the statements contained in this release. Such forward-looking statements include, but are not limited toMotorola Solutions’ financial outlook for the first quarter and full year of 2015, the impact of currency rates, regional growth or contraction, iDEN revenues, and the impact of simplifying our organization and rationalizing our cost structure. Motorola Solutions cautions the reader that the risk factors below, as well as those on pages 10 through 21 in Item 1A of Motorola Solutions, Inc.'s 2013 Annual Report on Form 10-K, on Page 31 in Part II, Item 1A of Motorola Solutions, Inc.’s Quarterly Report on Form 10-Q for the period ended March 29, 2014, and in its other SEC filings available for free on the SEC’s website at www.sec.gov and on Motorola Solutions’ website at www.motorolasolutions.com, could cause Motorola Solutions’ actual results to differ materially from those estimated or predicted in the forward-looking statements. Many of these risks and uncertainties cannot be controlled by Motorola Solutions and factors that may impact forward-looking statements include, but are not limited to: (1) the economic outlook for the government communications industry; (2) the level of demand for the company's products; (3) the company's ability to introduce new products and technologies in a timely manner; (4) negative impact on the company's business from global economic and political conditions, which may include: (i) continued deferment or cancellation of purchase orders by customers; (ii) the inability of customers to obtain financing for purchases of the company's products; (iii) increased demand to provide vendor financing to customers; (iv) increased financial pressures on third-party dealers, distributors and retailers; (v) the viability of the company's suppliers that may no longer have access to necessary financing; (vi) counterparty failures negatively impacting the company’s financial position; (vii) changes in the value of investments held by the company's pension plan and other defined benefit plans, which could impact future required or voluntary pension contributions; and (viii) the company’s ability to access the capital markets on acceptable terms and conditions; (5) the impact of foreign currency fluctuations on the company; (6) the impact of a security breach or other significant disruption in the company’s IT systems, those of our partners or suppliers or those we sell to or operate or maintain for our customers; (7) the outcome of ongoing and future tax matters; (8) the company's ability to purchase sufficient materials, parts and components to meet customer demand, particularly in light of global economic conditions and reductions in the company’s purchasing power; (9) risks related to dependence on certain key suppliers, subcontractors, third-party distributors and other representatives; (10) the impact on the company's performance and financial results from strategic acquisitions or divestitures; (11) risks related to the company's manufacturing and business operations in foreign countries; (12) the creditworthiness of the company's customers and distributors, particularly purchasers of large infrastructure systems; (13) exposure under large systems and managed services contracts, including risks related to the fact that certain customers require that the company build, own and operate their systems, often over a multi-year period; (14) the ownership of certain logos, trademarks, trade names and service marks including “MOTOROLA” by Motorola Mobility Holdings, Inc.; (15) variability in income received from licensing the company's intellectual property to others, as well as expenses incurred when the company licenses intellectual property from others; (16) unexpected liabilities or expenses, including unfavorable outcomes to any pending or future litigation or regulatory or similar proceedings; (17) the impact of the percentage of cash and cash equivalents held outside of the United States; (18) the ability of the company to pay future dividends due to possible adverse market conditions or adverse impacts on the company’s cash flow; (19) the ability of the company to repurchase shares under its repurchase program due to possible adverse market conditions or adverse impacts on the company’s cash flow; (20) the impact of changes in governmental policies, laws or regulations; (21) negative consequences from the company's outsourcing of various activities, including certain business operations, information technology and administrative functions; (22) the impact of the sale of the company’s enterprise legacy information systems, including components of the enterprise Resource planning (ERP) system and the implementation of a new ERP system; and (23) the company’s ability to return proceeds of the sale of the Enterprise business to shareholders and the timing thereof. Motorola Solutions undertakes no obligation to publicly update any forward-looking statement or risk factor, whether as a result of new information, future events or otherwise.
 
DEFINITIONS 
 
* Amounts attributable to Motorola Solutions, Inc. common shareholders.
** Non-GAAP financial information excludes from GAAP results the effects of share-based compensation expense, intangible assets amortization expense and highlighted items.
*** Business outlook excludes share-based compensation, intangible amortization and charges associated with items typically highlighted by the company in its quarterly earnings releases.

MEDIA CONTACT

Kurt Ebenhoch
Motorola Solutions
+1 847-576-1341
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INVESTOR CONTACTS
 
Shep Dunlap
Motorola Solutions
+1 847-576-6899
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Chris Kutsor
Motorola Solutions
+1 847-576-4995
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About Motorola Solutions 
Motorola Solutions (NYSE: MSI) creates innovative, mission-critical communication solutions and services that help public safety and commercial customers build safer cities and thriving communities. For ongoing news, visit http://newsroom.motorolasolutions.com or subscribe to a news feed.

MOTOROLA, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. ©2015 Motorola Solutions, Inc. All rights reserved.

MOTOTRBO™ Just Got Even Better with New Radio Features Elevating the User Experience

on Friday, 30 January 2015. Posted in Two Way Radio Industry News Blog

Motorola Solutions text-to-speech, over-the-air battery management lets workers focus on jobs, not screens or spare batteries

SCHAUMBURG, Ill. – Jan. 26, 2014 - Motorola Solutions’ award-winning MOTOTRBO digital two-way radio portfolio continues to evolve, with several new features designed to make digital radio communications even more dynamic and intuitive.

Text to Speech gives the radio a voice, making it easier for workers to focus on their jobs. This capability enables the radio to read out text messages, work order tickets, channel names and other important information. Now delivery drivers can confirm customer addresses without taking their eyes off the road, while warehouse workers can continue working while receiving important order updates.

Workers have a lot to think about on their jobs, but having to remember a spare battery should not be one of them. With MOTOTRBO’s IMPRES™ Over-The-Air Battery Management, the radio automatically sends battery data over a radio channel to a central database, which identifies older batteries that won’t hold a full charge anymore. This means a hotel maintenance technician can now be sure his radio will stay up and running for the entire length of the shift, keeping him effective throughout his work day.

Motorola Solutions works closely with its customers and knows that different radio users have different preferences. The new User-Selectable Audio Profiles feature allows workers to customize the sound of their radios. Some radio users may choose the bright sound of “treble boost” because it penetrates background noise better, whereas others may prefer “bass boost” to better recognize who’s talking.

Dispatchers need to stay in control of their mobile workforces and the Event-Driven Location Update is designed to help. This feature uses the radios’ GPS capability to tell the dispatcher what’s happening and where. That means a school bus radio can send an alert and GPS location to the dispatcher whenever a bus door is opened, while a utility worker’s radio can send an alert wherever and whenever his boom lift is active.

Other key enhancements include:

  • Pre-Configured Telephone Patch: MOTOTRBO radio users can now be reached more easily by telephone, so when there’s an emergency, a response team can immediately be alerted wherever it is.
  • Trill Enhancement: MOTOTRBO radios now reproduce Spanish and Italian languages with more accuracy. So, regardless of what language they speak, workers can now be confident they will be understood clearly in all work environments.
  • Switch Speaker: Users can now switch audio between a radio’s speaker and headset at the touch of a button. There’s no need to unplug wires and cables.

Please contact your local MOTOTRBO-authorized channel partner for further details on these new updates as well as other MOTOTRBO two-way radio features.

Motorola Solutions Provides South Carolina’s Kershaw County with Fully Integrated Text-to-911 Solution

on Wednesday, 28 January 2015. Posted in Two Way Radio Industry News Blog

Advanced 9-1-1® solution supports text messages when calling 911 is not an option

SCHAUMBURG, Ill. – Jan. 27, 2015 – Motorola Solutions, Inc. (NYSE: MSI) announced today the successful implementation of an Advanced 9-1-1® text-to-911 solution giving callers a new method to contact emergency services in Kershaw County, South Carolina, when voice calling is not an option. Today, less than 4 percent of dispatch centers in the country are prepared to receive text-to-911, making Kershaw County a leader in the adoption of this new technology.

KEY FACTS

  • Serving a population of over 62,500 people, Kershaw County is the first agency in South Carolina to implement a fully integrated text-to-911 solution, which enables better communications between first responders and the community, including the hard-of-hearing, speech-impaired and Deaf populations.
  • Text-to-911 gives the community a way to reach help when a phone call is not practical such as when the caller is hearing or speech impaired, when a medical emergency renders the person incapable of speech or when speaking out loud would put the caller in danger.
  • The Kershaw County 911 dispatchers receive more than 100,000 calls for assistance each year and provide dispatch for one county sheriff department, one emergency medical services (EMS) department, three police departments and 17 fire departments.
  • Motorola Solutions’ continued collaboration with Intrado, a highly respected leader in the development and deployment of emergency 911 response solutions and services, in Kershaw County and elsewhere provides the tools to help dispatch centers adopt the next phase of next-generation 911 (NG911) to better protect their communities.

SUPPORTING QUOTES

Kirk Stropes, deputy director, E-911 Communications, Kershaw County

“The implementation of Motorola Solutions’ text-to-911 application was by far the most seamless project I’ve had the opportunity to be a part of during the 36 years I’ve been in public safety. We are always striving to bring the best solutions to Kershaw County, and this 911 solution upgrade will provide citizens with a new way to contact emergency services when voice calling is not available.”

Tom Guthrie, vice president, Smart Public Safety Solutions, Motorola Solutions

“Motorola Solutions’ incorporation of text-to-911 capabilities in South Carolina provides Kershaw County with an important component of a NG911 solution, ensuring faster response times while continuing to efficiently meet the needs of emergency callers. Our continued work with Intrado has put us in a position to develop and offer the best premium technology, so our customers can respond quickly and efficiently to emergency callers.”

Motorola Solutions Wins Contract for E-Comm Radio Infrastructure Project

on Tuesday, 27 January 2015. Posted in Two Way Radio Industry News Blog

The Emergency Communications for British Columbia Incorporated (E-Comm) and its partners within the police, fire and ambulance services, have selected Motorola Solutions to supply radio infrastructure equipment and related services for the planned replacement of the regional emergency communications radio system.

The new radio system will be based on Motorola Solutions' ASTRO® Project 25 (P25) radio infrastructure for high-performance, secure and interoperable P25 communications for current and next generation police, fire and ambulance services. The P25 technology was endorsed by the Lower Mainland emergency services community following more than a year of consultation, analysis and testing.

KEY FACTS

  • E-Comm anticipates the new radio system will be fully rolled out across Metro Vancouver and Abbotsford by the end of 2017.
  • Motorola Solutions was selected following a three-stage competitive procurement process for the supply of radio infrastructure equipment and related services. Selection occurred following evaluation and due-diligence assessment of proposals from multiple qualified vendors using a rigorous methodology incorporating independent external oversight.
  • Motorola Solutions’ proposal was determined by the evaluation team to deliver the best value for E-Comm’s partner agencies from both technical and financial perspectives. Proposals were evaluated based on pre-determined criteria including more than 550 mandatory technical requirements and a lifecycle cost model. The contract covers the P25 radio infrastructure equipment and related services components of the NGRP and has a fixed-price value of $23.5 million, excluding taxes.
  • The new network design, incorporating enhanced service level and coverage requirements, has been developed by E-Comm, reviewed by Motorola Solutions and endorsed by police, fire and ambulance user representatives. Overall, the initiative is on track including the launching of a pilot in mid-2015.
  • With a planned service life of approximately 15 years, the current E-Comm wide-area radio system is used by all police departments and BC Emergency Health Services (BC Ambulance Service) in Metro Vancouver and Abbotsford, in addition to 12 fire departments in Metro Vancouver. More than 8,500 radios are in use generating more than ten-million transmissions each month.

SUPPORTING QUOTES

David Guscott, president & CEO, E-Comm

“We are extremely eager to move forward on this significant public-safety infrastructure enhancement and are determined to continue to manage this major undertaking in a cost-effective, responsible and strategic manner on behalf of our Members and the men and women of emergency services. The program’s top priority is the protection of public and responder safety.”

George Krausz, president, Motorola Solutions Canada

“We understand the importance of providing E-Comm’s Member agencies with a state-of-the-art, robust, reliable solution designed to deliver superior field performance to maintain public and responder safety for many years to come. We are very pleased with the opportunity to work with the talented teams at E-Comm and its partner agencies to implement Motorola Solutions' ASTRO® Project 25 radio infrastructure for high-performance, secure and interoperable P25 communications for current and next generation police, fire and ambulance services.”

Motorola Solutions Invests in SceneDoc, Maker of ‘Public Safety’s Trusted Digital Notebook’

on Friday, 23 January 2015. Posted in Two Way Radio Industry News Blog

Mobile field documentation software transforms mounds of paper into actionable information, enabling smart public safety

SCHAUMBURG, Illinois — Jan. 22, 2015 — Motorola Solutions, Inc. (NYSE: MSI), a leading provider of mission-critical communication solutions and services for public safety and commercial customers, has invested in Toronto-based SceneDoc Inc., a law enforcement and public safety software provider. Terms of the investment by Motorola Solutions Venture Capital were not disclosed.

SceneDoc’s mobile investigation and field documentation platform is used by law enforcement and public safety personnel around the world to securely, accurately and consistently document crime, accident and other incident scenes. Dubbed “public safety’s trusted digital notebook,” the software runs on a smartphone or tablet, enables near real-time communication and provides mission-critical group intelligence between officers in the field, dispatchers, command centers and other public safety and law enforcement agencies.

“Keeping field experts in the field policing and interacting with the community while the information they collect gets shared quickly with colleagues can substantially help law enforcement resolve crimes faster,” said Tom Guthrie, vice president, Smart Public Safety Solutions at Motorola Solutions. “The new frontier of transforming mounds of paper into actionable information that SceneDoc enables will make any profession that relies on field documentation more effective.”

Motorola Solutions’ investment in SceneDoc is part of its strategy to advance mission-critical communications by connecting public safety and commercial customers with real-time data and intelligence like never before. SceneDoc is part of Motorola Solutions’ growing network of investments in technologies that are contributing to the smart public safety solutions of the future. Earlier this month, the company announced its investment in VocalZoom, a developer of sensors for speech enhancement.

“This funding will enable SceneDoc to realize its goal of being the de facto technology platform that unifies field documentation and communication,” said Alex Kottoor, co-founder and CEO of SceneDoc. “We’re seeing tremendous demand, on a global scale, from law enforcement and public safety agencies for a mobile-first solution, which both improves field efficiency and enhances communications amongst the officers and numerous agencies that are often called to respond to an incident.”

SceneDoc will use the funding to expand its sales and marketing efforts, bring its investigation and field documentation platform to new global markets, and accelerate product development.

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