10-year service contract includes end-to-end managed and support services to provide high performance of mission-critical communications technology
IDSTEIN, Germany – Nov. 21, 2019 – Every day, Motorola Solutions’ public safety and enterprise customers rely on effortless and reliable communications to keep business thriving and communities safe. They call it their lifeline. Motorola Solutions builds that lifeline with mission-critical services that enable first responders to focus on their assignment. To ensure reliable and secure TETRA communications for the 20,000 deployed police radios at the German Federal State of Berlin, Motorola Solutions has been awarded a 10-year service contract by the Police Force in Berlin.
Within the framework of the contract, Motorola Solutions will provide technical support, repair and management services as well as software updates for the deployed TETRA radios used by the police organizations in the German capital of Berlin. The service contract will enable law enforcement organizations in Berlin to minimize downtime, respond efficiently at any time and prepare for future requirements. In addition, Motorola Solutions’ Integrated Terminal Management (iTM) enables the automation of tasks such as fleetmap changes and software upgrades and makes it more efficient to audit radio assets and implement software version control.
“This service contract is a milestone in our longstanding partnership with the German public safety authorities and organizations and in particular with the police forces in the German capital of Berlin,” said Axel Kukuk, country manager, Germany at Motorola Solutions. “With our sophisticated managed and support service offerings, we ensure that mission-critical TETRA communications operate without interruptions so that the first responders stay connected and can focus on their mission when seconds count.”
Motorola Solutions focuses on building the lifeline for public safety organizations through a full ecosystem of mission-critical communication solutions. These include resilient land mobile radio communications and services, plus video security solutions and command center software, where management is key for providing peak performance and reliability in emergency situations.
Motorola Solutions is constantly advancing its technology ecosystem through its commitment to innovation and its long-standing collaboration with public safety organisations. For decades, Motorola Solutions has been a trusted partner and market leader in providing mission-critical communication solutions to public safety organizations in Germany, Europe and worldwide. Since the first TETRA tender was issued in Germany in 2009 in Berlin, Motorola Solutions has delivered digital radio terminals, accessories, services and solutions to security forces in the German federal states of Berlin, Brandenburg, Hesse, Mecklenburg-Western Pomerania, Lower Saxony, Saxony-Anhalt, Schleswig-Holstein and Thuringia as well as to the German Federal Ministry of the Interior. Mission-critical communication systems from Motorola Solutions are also deployed by numerous commercial companies with customers in oil and gas, manufacturing, airports, utilities and public transport.