A lot goes on behind the scenes at a hotel or resort to keep guests happy. From reception, to house keeping, to security, all employees need to be able to communicate with one another to keep the business running smoothly.
Keeping guests satisfied with exceptional service is key to retaining their business. Instant communication is needed between departments whether a guest is asking for more towels, in need of medical assistance or wants to extend their stay at the resort. Staff need to keep track of their supplies, and ensure safety across the site.
Seamless communications help to deliver the guest service which will keep them coming back time and time again.
Responding rapidly to your guests' needs and attention to detail is what guests remember the most. Seamlessly connect your staff with next-generation communications
Respond to guests' requests quickly, track supplies, confirm room availability and manage staff, all while maintaining a professional appearance.
The Radio Company delivers robust, reliable and versatile two-way radios, elegant accessories, industry-leading applications and systems to ensure maximum benefit from available frequencies to help staff coordinate seamlessly, communicate discreetly and collaborate more productively than ever before and ensure flawless service not frustrated guests.
Engineering and maintenance keep things running. If they can collaborate and respond to requests quickly, the better the experience for guests.
Next-generation communication solutions can make the difference between flawless service and frustrated guests. They’re instant, always available, and adaptable to your needs.
Equipment and solutions from The Radio Company ensure staff can communicate seamlessly, respond rapidly and act professionally wherever they go. With slim radios, sleek accessories, leading applications and flexible systems, you’ll have technology that is right for each user.
Respond quickly and efficiently to unforeseen incidents. When you have the right device and right information, you improve guest and employee safety.
Security teams depend upon seamless and instantaneous communication in order to maintain self and welcoming environments for guests. When an incident occurs, clear, quick and discreet communication is essential.
By giving employees the right devices and information, they can guide guests to safety and provide real-time updates. Our rugged radios with clear coverage in buildings and across facilities, hands-free accessories and leading applications help your operation stay safe.
Director of Engineering, JW Marriott San Antonio Hill Country Resort and Spa